
incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.
The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.
We've raised $96 million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.
You'll build incident.io's security function from the ground up, creating a product secure enough to support some of the best engineering teams in the world when things are going wrong.
We built a new security team from scratch this year. We're now three people, and we're looking for our final two. We're generalists at heart, but for these roles we want people who can primarily focus on cloud security.
The work is greenfield and you'll be deciding how security gets done at incident from first principles. There's very little process here today which means you can move quickly rather than fight your way through approval chains and you'll have real autonomy over how you approach the work.
We think of security as something that helps the business move, not something that slows it down. That means saying yes wherever we genuinely can, while still having the authority to block a release when something matters enough.
We're heavy adopters of AI, and this role sits right in the middle of that. You'll have an unlimited Claude token budget to speed up your own work, review, testing, threat modelling, and you'll also be responsible for securing the AI features and AI driven workflows we're shipping into the product.
We work hard and we think life outside work matters just as much. Our benefits pack is built to support both.

incident.io is the all-in-one platform that simplifies incident management for engineering teams. It integrates on-call scheduling, incident response, and status pages, bringing everything you need to manage incidents into one place. Powered by AI and automation, and with quick setup and an intuitive design, incident.io helps your team respond more effectively from day one, guiding them through a consistent, customizable incident management process.
incident.io enables 10,000+ responders at over 600 companies—including Netflix, Etsy, monday.com, Intercom, and Skyscanner—to streamline, resolve, and learn from every incident.