Job Description

With more than 30 years in business, Mindex is a product and services company with a proven track record of delivering successful software and product solutions. We specialize in agile software development, cloud professional services, and the creation of innovative, homegrown products.

Our team has built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up-giving us firsthand experience in designing, developing, supporting, and scaling modern software in real‑world environments.

We're proud to be recognized as the #1 Software Developer in the 2025 RBJ Book of Lists and ranked #80 in the Rochester Chamber Top 100 Companies. As our roster of satisfied clients and #ROCstar employees continues to grow, we're always looking for talented people who want to make an impact. Are you ready to join our team?

Mindex’s Cloud division is a dedicated group of cloud experts with extensive knowledge of workloads on AWS and Azure. We are an AWS Advanced Services Partner, and specialize in cloud-native application development, application modernization, cloud managed services, cloud migration, and big data and analytics.

The Cloud Sales Development Representative will be responsible for driving new qualified leads and initiating the sales cycle. The primary focus is to source leads and manage the pipeline of cloud opportunities for new customers.

Candidates need to be motivated, organized, driven, and have a proven success in a fast-paced and ever-changing environment. The ideal candidate is a self-starter who works well under pressure while managing and prioritizing multiple sales campaigns at once. This individual has excellent communication and organizational skills, is approachable, proactive, and detail-oriented.

Requirements

• Assist in the curation of lists that target potential customers across various market segments that meet Mindex sales goals.
• Prospecting and lead generation: Identifying potential customers and generating new leads through various channels, such as cold calling, email campaigns, networking, and referrals.
• Market research and competition analysis: Keeping up-to-date with industry trends, market dynamics, and competitors to stay ahead in the cloud services market and provide insights for sales strategies.
• Nurture and qualify Marketing Qualified Leads (MQLs)
• Follow up on leads and qualify budget, authority, need and timeline.
• Create prospect meetings for Sales Team.
• Collaboration: Collaborating with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless customer experience and effective sales strategies.
• Sales reporting: Keeping accurate records of sales activities, customer interactions, and sales pipeline using CRM (Customer Relationship Management) tools, and providing regular reports to management, specifically around the number of outbound calls and contacts made.
• Achieve monthly sales leads quota.

Physical Conditions/Requirements:

• Prolonged periods sitting at a desk and working on a computer
• No heavy lifting is expected. Exertion of up to 10 lbs.

Education & Experience

• Bachelor’s in Marketing, Business or Information Technology
• 2+ years sales experience

Benefits

• Medical Insurance (with a free option!)
• Dental Insurance
• Vision Insurance
• Company Paid Life and AD&D Insurance
• Optional Additional Life Insurance
• Company Paid Short-Term Disability Insurance
• Company Paid Long-Term Disability Insurance
• Medical and Dependent Care Flexible Savings Accounts (FSA)
• Health Savings Accounts with Company Contributions
• Optional Hospital Indemnity, Accident and Critical Illness Insurance as well as Legal Assistance

Our Perks:

• Flexible Time Off
• Eight Paid Holidays
• Pre-tax and Roth 401(k) Options with Company Match
• Investment in Professional Development including a license to Udemy training courses and leadership training
• Employee Assistance Program
• Adoption Assistance
• Pet Insurance Discounts
• Tickets to local sporting events
• Team building events
• Holiday and celebration parties

The band range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, education, experience, training, certifications, internal equity, and other business and organizational needs. It is not typical for an individual to be hired at, or near, the top of the range for their role; and compensation decisions are dependent on the facts and circumstances of each case. The role has a base salary of $52,000 - $72,000 with additional variable compensation through commission.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor, or take over sponsorship of an employment Visa at this time.