Job Description

• Lead implementation and continuous improvement of company’s Azure environment.
• Support cloud architecture through practical design and execution of networking, identity, access control, and security configurations.
• Contribute to platform reliability, performance, and scalability initiatives.
• Assist with cost management, resource optimization, and capacity planning.

• Build, maintain, and improve CI/CD pipelines and deployment processes.
• Promote and implement best practices for Infrastructure as Code, automation, and environment consistency.
• Partner with development teams to improve developer experience, release reliability, and deployment speed.
• Help establish visibility into build, release, and operational metrics.

• Act as a key technical point of contact for the Managed Service Provider (MSP).
• Coordinate with the MSP on monitoring, alerting, and incident response activities.
• Support clarity in escalation paths and ensure effective communication during incidents.
• Review operational outputs and contribute to continuous improvement of processes.

• Partner with engineering, QA, security, and product teams to align platform capabilities with business needs.
• Contribute to incident reviews, root cause analysis, and preventative improvements.
• Document platform configurations, standards, and operational runbooks.
• Support ongoing improvements in platform governance and operational maturity.

• Azure environments are stable, secure, and continuously improving.
• CI/CD pipelines are reliable and enable efficient, low-risk releases.
• Engineering teams experience fewer deployment and environment-related issues.
• MSP interactions are smooth, coordinated, and effective during incidents.
• Platform improvements are consistently delivered through automation and best practices.

• 6–9 years of experience in cloud infrastructure, DevOps, or platform engineering roles.
• Strong hands-on experience with Microsoft Azure (compute, networking, identity, storage, security).
• Experience building and maintaining CI/CD pipelines and supporting modern DevOps practices.
• Experience working with Managed Service Providers (MSPs), including NOC and/or SOC coordination.
• Solid understanding of cloud security, monitoring, and incident response practices.
• Strong problem-solving skills and the ability to work collaboratively across teams.

• Experience in SaaS or regulated environments (finance, tax, compliance, or similar).
• Experience with Infrastructure as Code tools (e.g., Terraform, Bicep, ARM).
• Familiarity with Azure-native monitoring and security tooling.
• Experience supporting Agile or product-focused engineering teams.