SRM Technologies

Cloud Ops Engineer (US PST Hrs.)

SRM Technologies  •  Hyderabad, IN (Onsite)  •  9 days ago
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Job Description


Key Responsibilities

•  Troubleshoot and resolve production and non-production issues within defined SLAs

•  Assess incident severity and respond appropriately to minimize customer impact

•  

Analyze

system logs and debug issues to restore services quickly

•  Perform root cause analysis (RCA) and recommend preventive measures

•  Communicate incident status and updates to stakeholders effectively

•  Deploy, monitor, and support application releases across environments

•  Identify recurring issues,

analyze

trends, and propose long-term solutions

•  Automate manual processes to improve operational efficiency

•  Participate in a 24x7 on-call rotation to ensure continuous support

•  Work effectively in a fast-paced, high-pressure environment with flexible schedules

________________________________________

Required Skills & Experience

•  5+ years of hands-on experience in application support or cloud operations

•  Strong knowledge of operating systems: Linux (OEL, CentOS, Ubuntu, Amazon Linux) and Windows

•  Experience with middleware technologies: JBoss, Apache, Tomcat, NGINX

•  Familiarity with DevOps tools: Jenkins, Terraform, Git, Ansible

•  Scripting skills in Bash/Shell, Python, Perl, or Groovy

•  

Knowledge of Kubernetes (K8),

ArgoCD

,

HelmChart

•  Knowledge & Experience on

JIRA,Confluance

.

•  Solid understanding of networking concepts: DNS, firewalls, SFTP, file systems, LDAP

•  Experience with containerization technologies (e.g., Docker, Kubernetes)

•  Hands-on experience with monitoring tools such as Zabbix, Prometheus, Grafana, ELK stack

•  Experience working with AWS, OCI, or other cloud platforms

•  Familiarity with collaboration tools like JIRA and Confluence

________________________________________

Nice to Have

•  AWS or other cloud certifications

•  Experience with Agile methodologies (Scrum/Kanban)

•  Knowledge of databases (Oracle or other RDBMS) and data migration tools

•  Exposure to big data technologies like Hadoop or Spark

•  Experience with WebSphere, WebLogic

•  Familiarity with Elasticsearch, Kibana, EMR

•  Experience supporting tools like Informatica or Looker
SRM Technologies

About SRM Technologies

SRM Technologies is a global digital and engineering services company serving Mobility, Life Sciences, Healthcare, and other high-impact industries. We partner with enterprises to build intelligent, future-ready business ecosystems that combine deep engineering expertise with digital innovation.

Our integrated capabilities span design, development, modernization, implementation, and managed services across digital platforms, data, cloud, embedded systems, and industry-specific solutions. With delivery presence across North America, Japan, Europe, the UK, the Middle East, Australia, and India, we support global enterprises in navigating transformation at scale.

We are a certified Great Place To Work®, and our culture is anchored in one core belief: ideas@work. For us, ideas matter only when they translate into measurable business outcomes and meaningful impact for our customers and their end users. We focus on practical innovation, execution excellence, and long-term value creation driven by our passionate and growing team.

𝘚𝘙𝘔 𝘛𝘦𝘤𝘩 𝘪𝘴 𝘢 𝘱𝘳𝘰𝘶𝘥 𝘮𝘦𝘮𝘣𝘦𝘳 𝘰𝘧 𝘵𝘩𝘦 𝘚𝘙𝘔 𝘎𝘳𝘰𝘶𝘱, 𝘢 𝘮𝘶𝘭𝘵𝘪𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘤𝘰𝘯𝘨𝘭𝘰𝘮𝘦𝘳𝘢𝘵𝘦 𝘸𝘪𝘵𝘩 𝘢 𝘳𝘪𝘤𝘩 𝘩𝘪𝘴𝘵𝘰𝘳𝘺 𝘴𝘱𝘢𝘯𝘯𝘪𝘯𝘨 𝘰𝘷𝘦𝘳 𝘧𝘰𝘶𝘳 𝘥𝘦𝘤𝘢𝘥𝘦𝘴. 𝘛𝘩𝘦 𝘚𝘙𝘔 𝘎𝘳𝘰𝘶𝘱 𝘰𝘱𝘦𝘳𝘢𝘵𝘦𝘴 𝘪𝘯 𝘥𝘪𝘷𝘦𝘳𝘴𝘦 𝘴𝘦𝘤𝘵𝘰𝘳𝘴, 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘌𝘥𝘶𝘤𝘢𝘵𝘪𝘰𝘯, 𝘛𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺, 𝘏𝘦𝘢𝘭𝘵𝘩𝘤𝘢𝘳𝘦, 𝘢𝘯𝘥 𝘔𝘦𝘥𝘪𝘢.

Industry
Unknown
Company Size
1,001-5,000 employees
Headquarters
Chennai, IN
Year Founded
1998
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