Job Description

At Lineage, the aim is not to build the largest IT group; instead, we are creating a small, highly skilled team that focuses on having the right mix of talents, skills, and the capacity to learn in areas that define our core differentiation. Lineage leverages cloud services, best-of-breed technologies, and external teams to augment our capabilities with sufficient capacity. This means that in addition to being a great Cloud lead an ideal candidate will need to be able to review and collaborate with others - both internal and external - to ensure that we are collectively able to deliver projects in support of Lineage’s company goals.

Lineage builds state-of-the-art systems to make our employees productive, to meet and exceed our customers’ expectations, to assist in our growth, and to create an operating platform that enables Lineage to achieve its vision of transforming the global food supply chain. This is one of the most critical roles in that journey, and it will require someone who has a true passion for technology.

The role is part of the runtime organizations Datacenter Operations team (DCOps). Lineage is a cloud “only” company with all front-line applications being hosted in the cloud (loosely defined in Lineage as any AWS services). The DCOps team owns the core infrastructure and platform for Lineage globally, we build the foundation for the transformation and data science teams to build their platforms to support business operations. The DCOps team is customer focused and manages the support and operations via an MSP partnership. The MSP is responsible for the day-to-day operations including handling incidents, change and escalations. DCOps is governance of that MSP responsibilities as well as working on continuous improvement, problem resolution and new initiatives.

Thisrole is primarily responsible for managing theruntime environment inside theLineage AWS organizationDuties includeensuring the performance of the MSP,projectdevelopment,identifyingefficiencies (CI), cost management (FinOps),problem resolution, as well asto functionas the SME to the runtime organizationTo be successful, thecloud Operations Leadwillneed to becapable ofoverseeingall aspects of technology tied into AWS,Azure,and other cloud platformsas they are adoptedA successful candidate will need to be capableto analyzecurrent infrastructure technology usedthendeveloproadmapsto improve and expand upon themIterating designsto increase thequality,reliabilityand serviceofthe infrastructureAlthough the team relies on the MSP to perform theday-to-dayoperations, this role will be expected to be hands on during escalation incidents.

Primary Responsibilities

• Infrastructure Design and Deployment: Planning, designing, and implementing cloudinfrastructure architectures, ensuring scalability, availability, and reliability.

• System Administration: Managing andmaintainingvirtual machines, storage, databases, andother cloud resources. Performing system monitoring, optimization, and troubleshooting.

• Security and Compliance: Implementing security measures to protect cloud environments,including network security, access controls, and data encryption. Ensuring compliance with industrystandards and regulations.

• Performance Optimization:Identifyingand resolving performance bottlenecks,optimizingresourceutilization, and recommending infrastructure improvements.

• Automation and Scripting: Developing scripts and automation workflows to streamlineadministrative tasks, infrastructure provisioning, and deployments.

• Incident Management: Responding to and resolvingescalatedincidents, performing root causeanalysis, and implementing preventive measures.

• Escalations: Fromtime-to-timelarge outages require our best people to be pulled into calls, while this isinfrequentit is expected that this position is available when needed to help on major incidents.

• Backup and Disaster Recovery: Implementing and managingorganizationbackup strategies and disaster recovery plans to ensure business continuity.

• Managing access across the entire Cloud Organization to ensure standardized access levels.

• Collaboration and Documentation: Collaborating with cross-functional teams, providing technical guidance and support. Documenting system configurations, processes, and procedures.

• Travel: less than 10% with potential international travelrequired(Europe &Asia).

• Migration & Optimization: Moving legacy systems to the cloud andoptimizingcost/performance.

• Technical Enablement: Delivering workshops, demos, and whitepapers.

Education andWork Experience:

• University degree inInformationTechnology, orBusinessAdministration and/or equivalent work experience

• Minimum5years of experienceasseniorengineer/architect

• Minimum4years of experiencewithAWScloud services.

• Exceptional verbal, written and interpersonal communicationskills;including the ability to communicate effectively across all levels of the organization

• Experience working inamatrixedglobal organization where success requires broad orchestration of resources and services

• Strong understanding of the business impact of IT tools, technologies, and policies

Required Knowledge, Skills, and Abilities:

• Cloud Foundations and Services (VMware (SDDC), AWS,and Azure)

• Expert knowledge of AWS,System Administration,Networkingand Security.

• Expert inCloudGovernance

• Containers (Docker and Kubernetes)

• Automation tools(Terraform /Ansible)

• Experiencewith one or more scripting languages

• Experience atleading teams or resources.

• Excellent communication and presentation skills.

#LI-Rremote

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.