Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.
At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.
Iridium is seeking a Cloud Network Operations Engineer III to join our Network Operations team, supporting, maintaining, and enhancing our Gateway cloud-native and on-prem distributed systems. In this role, you will focus on the reliability, performance, and scalability of our Gateway platform, including the Iridium Distribution Center (IDC) subsystem, an AWS-based message broker within our Certus transport services suite. You will work in a collaborative operations environment to support highly available and secure messaging infrastructure critical to production services. This position blends cloud infrastructure, network operations, and automation-driven delivery practices, including CI/CD and GitOps. You will contribute to monitoring, troubleshooting, and improving complex distributed systems while helping modernize operational processes. This role requires strong problem-solving skills in production environments and includes participation in on-call support, providing escalated tier support to all ground systems operations including Gateway Technical Ops, Tier 2 Customer Support, and Service Delivery teams.
This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer.
We believe in-person connection drives innovation, strengthens mentorship, and builds culture, while flexibility enables employees to do their best work. Under Iridium’s Hybrid Work Policy, employees are expected to work at least three days per week (approximately 60%) in an Iridium office to support collaboration, relationship-building, and professional growth.
Additional Information
This job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed.
Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.
In a world where global communications are increasingly essential, only one company connects everyone to the things that matter most, from pole to pole. Iridium Communications Inc. is the only mobile satellite service (MSS) company offering pole-to-pole coverage over the entire globe. The Iridium constellation of low-Earth orbiting (LEO), cross-linked satellites provides critical voice and data services for areas not served by terrestrial communication networks. Iridium's subscriber growth has been driven by increasing demand for reliable, secure, global communications. Iridium serves commercial markets through a worldwide network of hundreds of partners, and provides services to the U.S. Department of Defense, and other U.S. and international government agencies.
The company's worldwide customer base represent a broad spectrum of industry, including maritime, aeronautical, government/defense, public safety, utilities, oil/gas, mining, forestry, heavy equipment and transportation.
Iridium has been a profitable company since 2004. Business is growing at an impressive rate with the constant acquisition of new customers and partners both domestically and abroad in some of the furthest reaches of the planet. These individuals recognize the value of a system that is global, secure and reliable.
The company is headquartered in McLean, Va. and is traded on the NASDAQ (IRDM).
