Job Description

FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare
system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in
technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing
providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end
revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs,
expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered
over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes
effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare
revenue management, visit FinThrive.com

What we offer
Our people make us great. We know that our colleagues are the most integral part of our story.
We come together across time zones, countries, home offices and computer screens. Our valued team members work
across the U.S., Canada, India and beyond.
We’re big on professional development. Through training and education, we help you develop the skills you need to excel
in your role and beyond.
We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017. Our goal is to
engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have
a seat at the decision-making table.

FinThrive Perks
• Term life, Accidental & Medical Insurance
• Professional development opportunities

Impact you will make
The Network Engineer position is responsible planning, designing, implementing, and managing the network
infrastructure. This includes network device lifecycle, network operating systems & firmware, routing/switching, VPN
solutions, circuits, and SDwan technology.

What you will do
Major Responsibilities/Activities
• Development of solution designs, implementation strategies, and project execution of network related
technology and services.
• Focus on continuous improvement to drive higher efficiency and performance of network services.
• Works closely with architecture team and ISSO to define best practice network strategy for cloud computing.
• Design and engineer technology platforms for the Enterprise infrastructure environment that support corporate,
Backoffice and customer applications.• Stay abreast of new solution offerings and the ability to communicate the business benefits of these solution
offerings to leadership.
• Provide network input/consulting as required by the business.
• Must be comfortable in addressing critical incidents. Must be willing to accommodate occasional after-hours
participation in the remediation of P1 events.
• Lead network Proof-of-concept efforts to review, analyze and provide direction for technology refresh and new
technology purchases related to networking.
• Collect, analyze, and report on technology performance, with a focus on performance improvements and system
efficiencies - maintain KPIs.
• Document enterprise policies, standards, and position statements for new and existing technologies.
• Balance and prioritize project work against work needed for other approved projects and operational support.
• Provide capacity planning to sustain and improve network platform availability and efficiency.
• Coordinate service/support needs with vendors, application support teams, and internal teams through
effective partnership, collaboration, and communication.
• Develop, define, and publish best practices and processes for the IT infrastructure based on industry and vendor
published best practices.
• Is self-motivated and requires little/no coaching or oversight.
• Participate in data center consolidation and migration efforts.

What you will bring
• Bachelor’s degree in Computer Science or similar field, or 5 to 8 years’ experience, or combination of both.
• 5 to 8 years’ experience with:
o Co-location data center networking
o Virtualized data center technologies including Hyper-V networking
o Wired and wireless data, voice, and video technologies
o Enterprise local and wide area network design, including router and switch configuration and
troubleshooting of network problems.
o Experience in network monitoring, debug, and administration tools.
o Familiarity with Azure concepts
o Deep understanding of application integration and service stack running on virtualized compute
platforms
o Experience working with firewall and loadbalancer configurations for presenting external access to
single tenant applications.
• Experience with the following technologies:
o WAN Technology: MPLS, MetroE, CoS, SDWAN, ExpressRoute
o Routing: EIGRP, BGP, OSPF, HSRP/VRRP, VRF, route redistribution, EVPN
o Routing Hardware: Cisco ASR, ISR, Juniper MX
o Switching: Leaf/Spine Architecture, STP, PVST, RPVST, 802.1q, VLAN, VTP, OTV, VXLAN, CDP, LLDP, vPC,
VDC, LACP, VSS, QoS, FCoE, NPV, Fast/Gigabit/10Gigabit Ethernet, PoE, Port Security, SPAN
o Switching Hardware: Juniper, Cisco Catalyst and Nexus families, Cumulus, Ruckus
o Firewall/Security: Access lists, DMZ, NAT, PAT, VPN, IPSec, IPS, IDS, active/standby, PaloAto Virtual
Server, PaloAlto Wildfire, PaloAlto Panorama, PaloAlto UserID, PaloAlto GlobalProtect, Azure NSG
o Firewall Hardware:Palo Alto
o Load Balancing: VIP, Pool, SSL Certificates, SNAT, F5 (iApp, iRules, custom health check, persistence)
o Load Balance Hardware: F5 Big-IP LTM, F5 vCMP
o Wireless Hardware: Cisco WAP’s, Cisco 5508 WLC, Ruckus/CommScope
o Network Tools: Python, SNMP, Netflow, Solarwinds Orion, Wireshark, syslog-ng, Visio
o Network Services: SMTP, DNS, SSH, NTP, DHCP, RADIUS, LDAP, Cisco ACS, TACACS+, Active Directoryo Operating Systems: Cisco IOS, Cisco NX-OS, PAN-OS, Hyper-V, Junos, Apstra.
• Strong oral and written communication skills
• Strong work ethic with the ability to complete tasks and deliverables under tight deadlines while maintaining
flexibility.
• Demonstrated knowledge and understanding of system integration issues between diverse platforms.
• Demonstrates strong verbal and written communication skills for the purpose of presenting and discussing
technical information, establishing rapport and or influence, consensus building and gaining the understanding
of others.
• Adjusts to changing priorities.
• Strong technical writing abilities
• Organizational, time management and planning skills
• Strong interpersonal and partnership skills
• Ability to work independently and as a team player.
• Advance problem analysis and problem-solving skills.
F
inThrive’s Core Values and Expectations
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive’s core values of
courage, authenticity, respect, excellence, and service, operates effectively in the FinThrive environment and the
environment of the work group, maintain a focus on self-development and seeks out continuous feedback and
learning opportunities
• Support FinThrive’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA,
FCRA, and other laws applicable to FinThrive’s business practices; this includes becoming familiar with
FinThrive’s Code of Ethics, attending training as required, notifying management or FinThrive’s Helpline when
there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable
awareness of confidentiality obligations

Physical Demands
The physical demands and work environment characteristics described here are representative of those that an employee
must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally required to move around the work area; sit;
perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and
telephones; extend arms; kneel; talk and hear
• Must occasionally lift and/or move up to 15 pounds
• Must be able to talk, listen and speak clearly on telephone or video calls
• Mental Demands: the employee must be able to follow directions, to get along with others, and handle stress
• Work environment: The noise level in the work environment is usually minimal

About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive’s vision for healthcare revenue management visit finthrive.com/why-finthrive

Award-winning Culture of Customer-centricity and Reliability
At FinThrive we’re proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture

Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits.
· Professional development opportunities
· Term life, Accidental & Medical Insurance
· Meal and Transport arrangements

FinThrive’s Core Values and Expectations
· Demonstrate integrity and ethics in day-to-day tasks and decision-making, adhere to FinThrive’s core values of being Customer-Centric, Agile, Reliable, and Engaged, operate effectively in the FinThrive environment and the environment of the workgroup, maintain a focus on self-development and seek out continuous feedback and learning opportunities

· Support FinThrive’s Compliance Program by adhering to policies and procedures about HIPAA, GLBA, FCRA, and other laws applicable to FinThrive’s business practices; this includes becoming familiar with FinThrive’s Code of Ethics, attending training as required, notifying management or FinThrive’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

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