Job Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

The IFS Monitoring & Logging System Engineer is responsible for providing support and technical assistance to the Monitoring & Logging platform for all integrated cloud products and services.  

Role and Primary Responsibilities 

The Engineer, as a member of the Unified Support Monitoring & Logging team, is responsible for the management and maintenance of the Monitoring and Logging Platforms – including onboarding, training, upgrading, and other tasks related to the management of the platform.  This is a dynamic role - the monitoring, logging, and observability space at IFS is always evolving and a positive attitude and ability patiently solve complex problems is a must.

Responsibilities include: 

• Deploy, manage, maintain, and support the monitoring and logging platforms

• Ensure monitoring and logging implementations adhere to best practices

• Maintain standards with regards to product integrations into the platforms   

• Assist with development rollout of new features within the platforms 

• Complete other tasks and projects as assigned by manager

Qualifications

A Successful Candidate will have experience in the following technologies: 

• Experience in Cloud infrastructure administration   

• Microsoft Azure, especially IaaS, PaaS (Security, VMs, Networking, etc) 

• Familiarity with basic networking terms and concepts 

• Scripting Skills in BASH, Python, and/or Powershell 

• Experience with REST APIs / Web services 

• Fundamental understanding of Databases, Web Servers, and related services 

• Fundamental understanding of Prometheus monitoring and Elastic logging platforms  

• Logging/Monitoring Technologies and Processes (queries, thresholds, alerting, management) 

• Understanding of Kubernetes and Azure AKS

• Understanding of Helm, Terraform, Ansible, and CDCI is a bonus

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.