VXI Global Solutions

Cloud Infrastructure Engineer

VXI Global Solutions  •  Hyderabad, IN (Onsite)  •  4 hours ago
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Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

We are hiring a Cloud Infrastructure Engineer to join the Cloud, DevOps & Security team at VXI. This is an entry-level role focused on supporting day-to-day cloud infrastructure operations, including VM lifecycle management, IAM administration, networking configuration, CI/CD pipeline maintenance, and infrastructure-as-code execution under the guidance of senior team members.

The role is designed for candidates beginning their career in cloud engineering who want structured exposure to a production multi-service cloud environment and a clear growth path into mid-level cloud engineering responsibilities.

Key Responsibilities

Provision, manage, and decommission virtual machines and related cloud resources following defined runbooks

Execute IAM role assignments, group memberships, and access reviews per established access policies

Support and maintain CI/CD pipelines, including pipeline configuration updates, troubleshooting failed builds, and deployment automation

Apply infrastructure-as-code changes (Terraform or equivalent) under code review

Assist with basic networking configurations (VPC rules, firewall changes, routing) under supervision

Monitor cloud resource utilization and flag cost or performance anomalies

Maintain documentation of infrastructure changes, runbooks, and standard operating procedures

Participate in on-call rotation as competency develops (not from day one)

Progressively take on higher-complexity tasks under mentorship

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent practical experience)

Hands on experience in cloud, DevOps, or systems engineering roles (internships, academic projects, or certifications acceptable)

Foundational understanding of at least one major cloud platform (GCP, AWS, or Azure)

Working knowledge of Linux fundamentals — file system structure, permissions, shell commands, and safe command execution practices

Basic understanding of networking concepts (TCP/IP, DNS, subnets, firewalls)

Familiarity with version control (Git) and CI/CD concepts

Strong written and verbal communication skills in English

Demonstrated ability to follow documented procedures precisely and escalate when situations fall outside scope

Preferred Qualifications

Cloud certifications (GCP Associate Cloud Engineer, AWS Cloud Practitioner / Solutions Architect Associate, or equivalent)

Exposure to Infrastructure-as-Code tools (Terraform, Pulumi, CloudFormation)

Basic scripting in Python or Bash for automation

Exposure to containerization (Docker) and orchestration (Kubernetes) concepts

Prior internship or project experience involving cloud infrastructure deployment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

VXI Global Solutions

About VXI Global Solutions

About VXI Global Solutions

VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000+ employees in 43 locations in North America, Asia, Europe, and the Caribbean.

VXI delivers omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory, automation, and process excellence to the world’s most respected brands.

VXI is backed by private equity investor Bain Capital and is one of the fastest growing, privately held business services organizations in the United States and the Philippines.

For more information, visit www.vxi.com.

Contact Us: marketing@vxi.com

Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Los Angeles, California
Year Founded
Unknown
Website
vxi.com
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