Job Description

This role is based in Syracuse, NY and is eligible for a hybrid work arrangement.

For nearly 80 years, Raymour & Flanigan has grown into the largest furniture retailer in the Northeast, operating over 140 showrooms across seven states while continuing to expand. Our strong foundation of experienced IT professionals enables us to harness technology and data to solve complex business challenges.

We are seeking a Cloud Infrastructure Engineer to join our Systems team. This role is ideal for a driven, technically excellent professional who thrives on designing, optimizing, and leading cloud-native solutions that directly support business growth. You will provide technical leadership, strategic guidance, and hands-on expertise to elevate our cloud infrastructure, ensuring scalability, security, reliability, and cost-efficiency.

As a Cloud Infrastructure Engineer, you will own the architecture, deployment, and ongoing optimization of our cloud environments (AWS and/or Azure). You will collaborate closely with development, security, and business teams to deliver resilient, automated, and compliant cloud solutions. This is a high-impact role for someone who enjoys solving complex problems, mentoring others, and driving modernization initiatives in a fast-paced retail environment.

Key Cloud Infrastructure Responsibilities

• Design, deploy, and manage scalable, secure cloud infrastructure on AWS and/or Azure platforms.
• Lead the implementation of cloud security controls, compliance frameworks, and governance policies to protect sensitive data.
• Monitor, analyze, and optimize cloud resource utilization for performance, cost efficiency, and scalability.
• Automate infrastructure provisioning, configuration, and management using Infrastructure as Code (IaC) tools such as Terraform, Ansible, or AWS CloudFormation.
• Architect and support CI/CD pipelines to enable rapid, reliable application delivery.
• Troubleshoot complex cloud-related issues and implement proactive monitoring and alerting solutions.
• Manage containerized workloads using Docker, Kubernetes, and related orchestration technologies.
• Develop and maintain comprehensive documentation, runbooks, and knowledge-sharing resources.
• Partner with cross-functional teams to align cloud strategy with evolving business objectives.

Essential Functions and Responsibilities

• Plan and execute system maintenance, upgrades, patching, and disaster recovery strategies.
• Contribute to the development and refinement of the organization’s strategic technology roadmap.
• Provide expert-level support, troubleshooting, and training to internal stakeholders with a customer-centric mindset.
• Ensure 24×7 operational excellence through proactive monitoring and performance tuning.
• Collaborate with business units to translate requirements into secure, scalable technical solutions.
• Stay current with industry trends through continuous learning, professional development, and participation in relevant communities.
• Lead or participate in initiatives to improve processes, security posture, and operational maturity.
• Communicate effectively and professionally with technical and non-technical audiences.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent professional experience).
• 5+ years of progressive experience in cloud engineering, DevOps, Site Reliability Engineering (SRE), or advanced infrastructure roles.
• Strong hands-on experience with AWS and/or Azure cloud platforms (relevant certifications such as AWS Solutions Architect, Azure Administrator, or equivalent are highly preferred).
• Proficiency with Infrastructure as Code (Terraform, Ansible, CloudFormation) and container technologies (Docker, Kubernetes).
• Solid understanding of networking, security best practices, virtualization (VMware/Hyper-V), and operating systems (Linux and Windows).
• Demonstrated ability to design and implement CI/CD pipelines and automation frameworks.
• Excellent analytical, problem-solving, and debugging skills.
• Strong written and verbal communication skills with a collaborative, team-oriented approach.

Preferred / Helpful Experience

• VMware, Hyper-V, and virtual desktop infrastructure management.
• Windows Server (2016/2019/2022), Active Directory, Exchange, IIS, and Group Policy.
• Microsoft SQL Server, PowerShell scripting, SCCM/SCOM, and performance monitoring tools (SNMP, WMI).
• Experience in retail or high-availability transactional environments.
• Knowledge of disaster recovery, backup strategies, and compliance standards.

Raymour & Flanigan proudly supports a drug and smoke free work environment.

Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.