Job Description

About us: 

Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €29.8 Billion international wholesaler with operations in 32 countries through 625 stores & a team of 91,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries.

MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide HR, Finance, IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.

Website: https://www.metro-gsc.in

Company Size: 600-650

Headquarters: Pune, Maharashtra, India

Type: Privately Held

Inception: 2011

How will you make an impact?

As M365 engineer for Microsoft 365 in the Workplace Solutions domain you will design, refine and implement modern workplace services backed by Microsoft technology to support and enable the organization’s digital workplace environment for all employees at Metro.

Your Responsibilities:

• Together with the team and the product manager, you are responsible for the global M365 services
• You take care of the configuration and operation of METRO’s central M365 platform providing workplace service for all employees

• Managing M365 service with focus on Microsoft Teams, PowerApps & Power automate

• Further development and refinement of governance lifecycle for M365 Groups, Guest User, Sharepoint Lifecycle with Easylife
• Management of Information Protection and labeling
• Advising and supporting application owners and users with technical queries regarding Microsoft 365
• Being constantly on the lookout for new development and trends and evaluating their relevance for our users
• Communication & preparation of relevant changes for users
• Cooperation with our external service and consulting providers
• Identifying and implementing optimization potential to continuously improve the solutions being used.

Qualifications

Required key competencies and qualifications:

• Profound knowledge in the administration of Microsoft 365
• Good knowledge in Graph API, PowerShell as well as automation
• Solid knowledge of modern Microsoft Platform and Cloud Services (Microsoft 365, Teams, SharePoint, PowerApps, Power automate. License management. Compliance)
• Overall 8+ years and 3+ years of Relevant experience as an expert for Microsoft M365
• High willingness to learn and flexibility with regards to new technologies and topics
• Ability to work independently and self-organize
• Working collaboratively with various teams throughout the broader organization
• Having strong analytical and conceptual skills as well as solid communication skills
• Confident, positive, and strongly committed to customer orientation
• Good fluency in English (written and verbal)