Job Description

This position is responsible for the support of cloud environments primarily in Azure as well as Google Cloud and AWS. This position focuses on supporting the Cloud environment as well as moving the on-premises environment to Azure Virtual Machines, Microsoft’s PaaS solutions, and SaaS solutions.

About Jewelers Mutual

Jewelers Mutual Group has been protecting the jewelry industry for over 113 years, and we’re now pairing that deep domain expertise with a ground-up technology transformation. Our engineering team in Raleigh is building a serverless, event-driven platform on AWS, a modern data stack on Databricks, and an enterprise AI capability designed to change how insurance works. This is Silicon Valley energy inside a company that’s been earning trust since 1913.

What You'll Do

• Participates in the design process and implements cloud-based solutions.
• Migrating on-premises based workloads into cloud infrastructure.
• Maintenance and monitoring of cloud-based solutions.
• Reporting on cloud usage.
• Partnering with internal teams to support and design efficient cloud solutions that meet business requirements.
• Work closely with DevOps and Infrastructure team members to automate and implement infrastructure as code.
• Troubleshoot and support issues related to performance, security, or capabilities of cloud-based solutions.
• Integrate cloud-based solutions with other cloud or on-premises workloads.
• Works closely with other teams to provide technical guidance for cloud options.
• Works with Security team to implementing and maintain security solutions.
• Automate the elasticity of cloud services to minimize costs during light usage and to maximize performance during peak volume.
• Identify inadequate or inefficient systems and suggests alternatives to reduce cost or increase efficiency to enable the company to reach its goals.
• Stay up to date on industry trends and technologies; recommend new solutions.
• Participate in an "on-call" rotation for cloud support.
• Review current server infrastructure and determine sizing and scalability as well as reduce server sprawl.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

What You'll Bring

• Bachelor’s degree in IT or a related field preferred.
• 3 - 4 years of related experience in Information Technology.
• Must have a minimum of 2 years of experience in Microsoft Azure
• Experience supporting major infrastructure migration initiatives is preferred.
• Property/casualty insurance background and jewelry industry experience are helpful, but not required.
• Experience with Google Cloud and AWS seen as a plus.
  

Certificates, Licenses, Registrations

• Microsoft, Google, AWS, Cisco, VMware, Citrix, PowerShell preferred.
  
  

What We Offer You

• Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes.
• Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.
• Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
• Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.