Job Description

About us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

Our team

We have an excellent AWS engineering opportunity, which is not to be missed! You will be joining a fantastic team in our Public Cloud business, who support each other working collaboratively across our business and locations. This is a chance to be a part of a business and team with both a strong people and customer focus.

About the Role

As an AWS Cloud Engineer, you are primarily responsible for delivering projects and will be called upon to leverage your technical knowledge to deliver business outcomes in AWS (be they IaaS, PaaS or other).

We are looking for an individual who has a growth mindset, who is always learning, has great interpersonal and communication skills with excellent technical knowledge.

What you’ll do

As a Cloud Engineer - AWS you’ll manage customer cloud environments, supporting and transforming AWS technology.

Whilst solving our customers business challenges, you’ll provide enablement not only in the technology but also in modern ways of working to support its use.

This a flexible and varied role working with a diverse range of customers across the cloud transformation spectrum to:

• Responsible for driving operational excellence through automation, Infrastructure as Code, DevOps practices, observability, security governance, and continuous service improvement.
• Working closely with customers, architects, service delivery teams, and engineers, the successful candidate will lead incident and problem management activities, influence platform strategy, champion AI-enabled operational efficiencies, and contribute to the ongoing evolution of cloud operating models.
• Strong expertise in AWS, cloud-native technologies, ITIL-based service management, automation, and stakeholder engagement is essential, along with experience supporting mission-critical production environments and participating in on-call operational leadership.
• Be a trusted advisor for all things Cloud
• Lead and inspire our customers on the benefits of cloud technology, automation, and enabling a DevOps/DevSecOps culture
• Ensure our customers cloud environments remain secure and optimised
• Act as the bridge between application technologies and customer support teams
• Provide enablement and guidance

This is an operational role, and involves an on-call roster for afterhours support. This role can be located in any Datacom NZ office, ideally Auckland, Wellington or Christchurch.

What you’ll bring

Experience in designing, building, deploying, and supporting AWS solutions (IaaS, PaaS, SaaS), including but not limited to:

• Code Pipeline builds and Infrastructure as Code tools such as CloudFormation, CDK, Terraform and Pulumi.
• Ability to code Lambda functions, including a knowledge of python.
• Familiarity with hybrid and multi cloud design e.g. multi-region/zone, scalable, resilient, secure
• Tenancy, Account Structure, Control Tower and LZA, SCPs, Tagging and Cost Controls
• Strong knowledge of AWS services, incl. EC2, RDS, DynamoDB, ElastiCache, S3, Lambda, SSM Patch Manager, AWS Backup, SQS, etc.
• Identity management incl. IAM, Identity Center, Roles, STS, MFA, Policy writing
• AWS networking incl. VPC, SecGroups, TGW, ALB/NLB, Route53, CloudFront, WAF, Shield, etc.
• Kubernetes, including AWS Fargate.
• Compliance standards and auditing incl. CIS, NZISM, PCI, HIPAA, SecurityHub, etc
• Monitoring, logging and alerting tools and configuration incl. CloudWatch, LogGroups, SNS, EventBridge, webhooks
• Cloud native and digital solutions leveraging emerging technologies incl. containers, serverless, data analytics, ML and AI, IoT, API, Micro-services, etc
• Experience with Dynatrace would be a bonus.
• Familiar with DevOps processes and skilled in tools such as Git and ADO.
• Certification Preferred: AWS Solutions Architect - Associate.

Culture and benefits

Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally

We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here

· Paid parental leave

· 24/7 Employee Assistance Programme (DataCare)

· Ongoing learning, certifications, and career development opportunities

· Access to industry-leading learning platforms and future skills training

· Recognition programmes that celebrate great work

· Great employee discounts and financial wellbeing benefits

· Meaningful work that makes a real impact