Job Description

Position Information

Opportunity Type CLASSIFIED EMPLOYMENT OPPORTUNITY Position Title CLOUD ENGINEER Posting Number S2616 Close/First Review Date 03/29/2026 Department ITSS (Information Technology Support Services) Work Location District Office Position Status Full Time Salary Range $141,330 - $172,437 Annual Salary (Range 150: Classified Salary Schedule Fiscal Year 2025-2026). Starting placement is generally at Step 1. Benefits Summary

In addition to the salary, this position qualifies for the choice of one of the District’s excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year 2025-2026. We offer two medical plans (Anthem Blue Cross [PPO] and Kaiser Permanente (HMO]); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Lincoln); life insurance for eligible dependents (The Lincoln); a long term disability/income protection plan (The Lincoln); and an employee assistance plan (Anthem EAP).

In addition, the District contributes an additional 26.81% of the employee’s salary towards an eligible employee’s pension (CalPERS).

Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s).

Classified employees also earn 10 to 22 days per year of vacation (based on years of service), and up to 12 sick leave days (pro-rated for less than full-time positions). There are currently 20 paid holidays.

Position Description

POSITION SUMMARY

The Cloud Engineer reports to the Executive Director, Information Technology Services ＆ Support at the District Office. The work schedule is 12 months per year; 40 hours per week; Monday – Friday, 8:00 a.m. – 5:00 p.m.

This position is represented by CSEA (California School Employees Association), Chapter 363.

POSITION PURPOSE

Reporting to Executive Director, ITSS or an assigned administrator, the Cloud Engineer is responsible for leading cloud migration initiatives and maintaining the District’s cloud infrastructure. The Cloud Engineer performs advanced senior technical duties as a professional staff member for the planning, implementation, maintenance, and ongoing management of the District’s Amazon Web Services (AWS) and Microsoft Azure platforms. This role focuses on ensuring the availability, performance, and security of cloud services while aligning cloud technologies with the District’s technical and business objectives. This position participates in various activities related to cloud platform information systems and provides cross-functional support and backup as assigned.

DISTINGUISHING CHARACTERISTICS

This position is a senior level, non-managerial professional, fully functional in all aspects of the assigned field. Incumbents at this level serve as a senior technical resource providing advanced technical support, cloud systems analysis and recommend solutions to assigned functional area. The position involves collaboration with leadership, technical teams, and functional areas to design cloud solutions, optimize resources, and address service gaps through continuous improvement and innovation.

KEY DUTIES AND RESPONSIBILITIES

1. Collaborate with leadership to define and lead the migration of on-premises datacenters to Microsoft Azure or AWS cloud environments.
2. Develop solutions integrating AWS or Microsoft Azure clouds with services hosted on-premises or in other cloud environments.
3. Work alongside key vendors (Microsoft, VMware, etc.) to drive the development and deployment of the technologies within the cloud environments.
4. Design and implement cloud-based solutions to meet technical and business requirements.
5. Review and optimize cloud infrastructure ensuring high availability, performance and monitor costs to prevent over provisioning.
6. Recommend and implement AWS or Azure operational best practices, which includes best practices for Exchange Online, SharePoint Online, One Drive for Business, Teams, and other associated applications, etc.
7. Monitor and troubleshoot cloud infrastructure and application performance, identifying and resolving issues in a timely manner.
8. Develop and maintain automation scripts and tools to streamline deployment, management, and monitoring of cloud resources.
9. Resolve service requests and manage assigned ticket queue.
10. Collaborate with other IT staff to address cloud vulnerabilities and threats by identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues in a timely manner.
11. Provide support and guidance to other IT team members on cloud-related issues. Train customers on use of district cloud products and applications.
12. Continuously assess cloud technology services and processes, identifying opportunities for enhancements or replacements.
13. Prepare and maintain comprehensive documentation for cloud infrastructure including Microsoft Office 365 administration.
14. Develop and maintain frameworks to guide innovation and improvement cycles, with a focus on proactive solutions and process improvements that will enhance customer experience.
15. Stay up to date with the latest Azure/AWS services, technologies, and best practices, and share knowledge with the team.
16. Perform other duties reasonably related to the job classification.

EMPLOYMENT STANDARD

Knowledge of:

1. Physical and VMWare virtualized server environments, and AWS/Microsoft Azure cloud platform.
2. Microsoft Office 365 and Windows Server environments, including Active Directory and Azure Active Directory.
3. Cloud security principles, techniques and protocols.
4. Multi-cloud or hybrid cloud environments.
5. Enterprise level cloud backup procedures software and procedures.
6. Enterprise resource planning (ERP) systems and cloud hosted websites and applications.
7. Principles of training, support, and services to end-users.
8. Modern office administrative practices and use of tools including computers, websites and other applications related to this job.

Skills and Ability to:

1. Perform advanced systems and database administration.
2. Educate end users as needed to facilitate troubleshooting and use of technology to perform their work.
3. Analyze and develop logical solutions to problems.
4. Install, maintain and administer operating systems and application servers.
5. Prepare clear and concise system documentation and reports.
6. Prioritize assigned tasks and projects.
7. Establish and maintain effective and cooperative working relationships with others.
8. Communicate complicated technical issues and the risks they pose to stakeholders and management.
9. Work with attention to detail and independently with minimum supervision.

Required Qualifications

EDUCATION AND EXPERIENCE

1. Bachelor’s degree from an accredited institution with major course work in computer information systems, computer science, engineering, technology, or related field.
2. Four years of work experience in the Information Technology field.
3. Two years of experience supporting and managing Microsoft 365 and/or Azure/AWS infrastructure.
4. Proficient knowledge and understanding of cloud computing and hands-on experience migrating workloads to Azure or AWS.
5. Cloud based certifications such as AWS Cloud Practitioner, Microsoft Certified Azure Fundamentals, etc.

District’s Diversity

• Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.
• Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District’s hiring policy; or demonstrated equivalent transferable skills to do so.

Desired Qualifications

1. Experience in managing a Microsoft Azure or AWS with 3000+ users.
2. Experience working within large, complex higher education environments, supporting both academic and administrative functions.

Foreign Degree

For positions that require a degree or coursework:

Degree(s) must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education.

All degrees and credits earned outside of the United States must have a U.S. evaluation (course by course) of the transcripts and must be submitted with the application.

Degrees earned outside of the U.S. without a U.S. credential evaluation attached, will not be considered.

Working Environment

WORKING CONDITIONS

Physical Demands:

1. Must sit for long periods of time, use hands and fingers to operate an electronic keyboard, reach with hands and arms, and speak clearly and distinctly to ask questions and provide information, hear and understand voices over telephone and in person.
2. The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

About San Jose/Evergreen Community College District

The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.

As of Spring 2024, with enrollment of approximately 15,655 students per semester, and an extremely diverse student population (Hispanic/Latino 45.20%, Black/African-American 3.45%, Asian/Pacific Islander 31.70%, American Indian/Native American 0.36%, White/Caucasian 12.76%) attaining educational goals reflecting 56% – Transfer to a 4-Year College/ University, the District’s emphasis on student success makes it a recognized educational leader in the State.

The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of 43.9% Latinx, 25.3% Asian/Pacific Islander, 4.2% Black/African American, 0.3% American Indian/Native American, 17.9% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants.

Important Information

EQUAL OPPORTUNITY EMPLOYER STATEMENT:

San José-Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws.

CONTACT:

Employment Services,

Human Resources, SJECCD

40 S. Market Street, San Jose, CA 95113

Phone: (408) 270-6414

Email: hremploymentservices@sjeccd.edu

Employment Website: https://sjeccd.peopleadmin.com

District Website: www.sjeccd.edu

APPLICATION PROCEDURES:

Interested applicants MUST SUBMIT ONLINE ALL of the following materials by the First Review Date/Closing Date as listed on the job announcement. Applications received after the First Review Date will only be forwarded to the hiring committee at their request.

1. A completed online San José-Evergreen Community College District APPLICATION.
2. A COVER LETTER (Stating how you feel you meet the qualifications as outline in the job announcement).
3. A current RESUME/CURRICULUM VITAE
4. TRANSCRIPT – (If Required) If a degree is listed as a requirement, transcripts (Not Diplomas) MUST INCLUDE confer or award date of stated degree. Unofficial transcripts will be accepted; however if the position is offered, official transcripts will be required prior to employment. If the transcripts or degrees are from outside of the United States, an official certification of equivalency to U.S. degrees by a certified U.S. credential review service (course by course of the transcripts) MUST also be submitted. (See below for a list of suggested services that provide foreign degree equivalency evaluation to U.S. degrees).

Note: Some positions may require additional documents and/or certificates, in addition to the items listed above. Please refer to the job announcement.

OTHER APPLICANT INFORMATION:

1. Only complete application materials will be considered. No exceptions.
2. Letters of Recommendation are NOT required and will not be forwarded to the hiring committee.
3. Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States.
4. Application materials become the property of the District and will not be returned or duplicated.
5. Travel expenses to attend the interview are the responsibility of the candidate.
6. Meeting the minimum qualifications does NOT assure an interview.
7. The District may re-advertise, delay, choose not to fill the position, or choose to fill more than one position.

Suggested services that provide foreign degree equivalency evaluation to U.S. degrees:

Academic Credentials Evaluation Institute, Inc.

Website: http://www.acei-global.org/

Education Records Evaluation Services

Website: www.eres.com

International Education Research Foundation

Website: http://www.ierf.org/

World Education Services

Website: www.wes.org