Job Description

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a dedicated Cloud Engineer to join our team in Canberra.

As a Cloud Engineer in our Managed Services team, you’ll play a key role in designing, delivering, and supporting secure and scalable cloud solutions for our clients. You’ll work across Microsoft Azure, M365, AVD, and hybrid environments, providing hands-on engineering expertise while ensuring outstanding service delivery.

This role is perfect for someone who enjoys problem-solving, thrives under pressure, and wants to grow in a fast-moving environment where security, reliability, and customer satisfaction are top priorities.

Having an existing NV1 security clearance is required for this role.

Requirements

White Label Managed Services Team

We are looking for a motivated and technically capable Level 2/3 Cloud & Systems Engineer to join our White Label Managed Service team supporting a range of enterprise and government clients.

This role is ideal for someone who enjoys solving complex technical problems, working across modern Microsoft cloud environments, and building long-term capability across infrastructure, automation, and security technologies.

You will work closely with senior engineers, service delivery teams, vendors, and client stakeholders to deliver operational support, project work, continuous improvement initiatives, and cloud-focused solutions across multiple customer environments.

What You’ll Do

• Work across a broad range of enterprise and government customer environments.
• Design, deploy, support, and maintain secure and scalable cloud-based solutions using Microsoft Azure and related technologies.
• Deliver Level 2 and Level 3 operational support across ICT systems and services.
• Troubleshoot and manage technologies including:
• Active Directory & Azure AD / Entra ID
• Azure Virtual Desktop (AVD)
• Microsoft 365 (Teams, SharePoint, Exchange Online/Hybrid)
• Windows Server and core infrastructure services
• Manage incidents, requests, problems, and changes in line with ITIL practices.
• Own technical issues end-to-end from investigation through to resolution while maintaining clear stakeholder communication.
• Support onboarding, migrations, environment uplift activities, and operational improvement initiatives.
• Implement and maintain infrastructure as code solutions using Terraform, Bicep, or similar tooling.
• Monitor, optimise, and maintain system availability, security, performance, and compliance.
• Work collaboratively with internal teams, vendors, and customer stakeholders to resolve complex technical issues.
• Contribute to documentation, SOPs, knowledge articles, and operational standards.
• Research and recommend service improvements, automation opportunities, and emerging technologies.

What You’ll Bring

• Experience working as a Cloud Engineer, Systems Engineer, or within a Level 2/3 ICT support role.
• Strong troubleshooting and problem-solving skills.
• Experience working within Managed Services, enterprise, or government environments is highly regarded.
• Familiarity with ITSM and ticketing platforms such as ServiceNow, Jira, Ivanti, or similar.
• Strong communication skills with a customer-focused mindset.
• Ability to manage competing priorities and work collaboratively within a team environment.
• Eligibility to hold or obtain an Australian Government Security Clearance.

Desirable experience or knowledge includes:

• Microsoft Azure
• Microsoft Fabric
• Microsoft 365
• Windows Server environments
• On-premises and hybrid infrastructure environments
• Infrastructure as code technologies such as Terraform or Bicep

Benefits

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• Hybrid working (for majority of our roles) with team anchor days to support collaboration.
• Extensive training and development opportunities that enable continual growth as part of your career planning.
• Extensive discounts and benefits to maximise your money.
• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.