Job Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Cloud Database Engineer

So, what’s the role all about?

We are seeking a highly skilled and experienced Cloud Database Engineer to join our Data Engineering and Database Operations team. In this role, you will work closely with R&D developers, application teams, and business stakeholders to support and enhance enterprise database platforms and ETL solutions.

You will gain exposure to complex SQL Server environments, cloud technologies, replication architectures, performance optimization, and modern database deployment practices. The role requires strong troubleshooting capabilities, proactive monitoring, and collaboration across agile teams to ensure high availability, reliability, and performance of critical database systems.

How will you make an impact?

• Design, develop, maintain, and support enterprise-grade SQL Server database solutions.
• Configure, maintain, and troubleshoot SQL Server Replication environments, including:
• Transactional Replication (mandatory)
• Merge Replication (mandatory)
• Support and troubleshoot AlwaysOn Availability Groups and High Availability solutions.
• Perform database backup, restore, disaster recovery, and maintenance activities.
• Develop and optimize SQL and T-SQL scripts, stored procedures, and database objects.
• Troubleshoot and maintain SQL Server Integration Services (SSIS) packages and ETL workflows.
• Perform root cause analysis and resolve database performance bottlenecks.
• Monitor database environments using tools such as SolarWinds DPA or equivalent monitoring platforms.
• Collaborate with R&D developers and application teams to resolve database-related issues.
• Work with GitHub repositories and database deployment tools such as Redgate SQL Compare.
• Develop automation scripts using PowerShell and/or Python.
• Participate in Agile ceremonies including daily stand-ups, sprint planning, and technical discussions.
• Contribute to continuous improvement initiatives and database operational excellence.

Have you got what it takes?

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Strong hands-on experience with Microsoft SQL Server ecosystem.
• Advanced knowledge of SQL and T-SQL programming.
• Solid experience in SQL Server Database Administration.
• Hands-on expertise in:
• Backup and Restore
• High Availability
• AlwaysOn Availability Groups troubleshooting
• Database performance tuning and optimization
• Root cause analysis
• Strong experience with SQL Server Replication:
• Transactional Replication (mandatory)
• Merge Replication (mandatory)
• Experience supporting and troubleshooting SSIS packages and ETL processes.
• Experience with scripting and automation using PowerShell and/or Python.
• Familiarity with monitoring tools such as SolarWinds DPA or similar platforms.
• Experience with GitHub and database deployment/version control tools such as Redgate SQL Compare.
• Good understanding of cloud platforms such as Amazon Web Services and/or Microsoft Azure is an advantage.
• Strong troubleshooting, analytical, and communication skills.
• Experience working in Agile environments and collaborating with cross-functional teams.

What’s in it for you?

Join a fast-growing and technology-driven environment where innovation, collaboration, and continuous learning are encouraged. You will work with highly skilled engineers and architects on enterprise-scale database platforms and modern cloud-based solutions.

This role offers opportunities to:

• Work on challenging and large-scale database environments.
• Gain exposure to cloud technologies and modern data engineering practices.
• Collaborate with global teams and R&D stakeholders.
• Enhance your expertise in performance tuning, replication, automation, and high availability architectures.
• Grow your career through continuous learning and internal opportunities.

If you are passionate about databases, automation, troubleshooting, and building reliable enterprise solutions, this role offers an exciting opportunity to make a significant impact.

Enjoy FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work each week.

Office days are focused on face-to-face collaboration, technical discussions, teamwork, and innovation, creating a vibrant and interactive environment where new ideas and problem-solving thrive. This flexible work model helps teams stay connected while also supporting work-life balance and productivity.

Requisition ID: 10886

Reporting into: Technical Manager.

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.