Job Description

Minimum requirements:

• Matric
• Diploma in Computer Science or equivalent and VMWare Certifications
• Minimum of 5 years of experience in a Managed Service or Cloud Service Provider role
• Proven expertise in designing and architecting cloud solutions on Azure, GCP, AWS and VMWare cloud solutions
• Strong understanding of cloud services, virtualization, networking, and security
• Excellent communication and presentation skills
• Ability to work effectively in a collaborative team environment
• Certifications in cloud platforms (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, Google Professional Cloud Architect) are a plus
• Understanding of virtualization, hybrid computing environments, storage technology and cloud native technologies
• Understanding of cloud networking and security
• Advising on and the writing of automation playbooks using tools such as Morpheus and Hostbill
• Translating clients workload requirements into specific systems, applications and/or process designs
• Must understand the requirements and put up quality proposals for Data Centre Transformation and Managed Services
• Ability to conclusively present and defend technical solutions through strong presentation skills and executive client management
• Ability to communicate effectively at CIO and Chief Architect level
• Ability to handle multiple complex proposals, with tight deadlines concurrently
• Demonstrate ability to write and present effective materials, including presentations, status reporting, technical diagrams, and flowcharts 

Responsibilities:

• Manage a portfolio of projects while reporting to senior colleagues
• Design and Conceptualization
• Produce multiple concepts and prototypes to design digital products/services
• Product/Service Development
• Deliver defined features, functionality, or outcomes from a designated part of the development/engineering program, selecting the best available approach within established systems
• Technical Developments Recommendation
• Discuss and recommend technical developments to improve quality of the website/portal/applications software and supporting infrastructure to better meet users needs
• Application Software Development
• Develop existing applications and contribute to development of new applications by analyzing and identifying areas for modification and improvement
• Develop new routine applications to meet customer requirements
• Application Software Roadmap
• Contribute to and maintain road map to facilitate application software development and ensure the development work is prioritized in line with business requirements
• Testing IT Performance
• Perform website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues
• Customer Needs/Experience Research
• Support customer and market research by performing customer and market research and analysis techniques
• Digital Vision and Strategy
• Support strategy formulation for digital by exploring how information technology can be used to help the organization become more responsive to customer needs and changing business requirements
• Data-driven Product and Service Improvement
• Support data-driven analysis to identify opportunities for product/service improvement
• New Websites Design and Delivery
• Design, schedule, build, and deliver new and enhanced basic portals/websites to achieve the agreed plan in terms of quality, cost, and timing and create an engaging website
• Cloud Infrastructure Design and Architecture
• Lead the design and architecture of cloud solutions for clients based on their specific requirements
• Assess client needs and recommend appropriate cloud services and configurations on private/ public and hyperscale clouds
• Create detailed technical documentation and diagrams outlining proposed solutions
• Pre-sales Support
• Collaborate with the sales team to understand client objectives and challenges
• Develop and present compelling technical proposals to clients, demonstrating the value of proposed solutions
• Participate in client meetings and discussions to answer technical inquiries and address concerns
• Solution Development
• Work closely with the technical teams to translate client requirements into actionable technical solutions
• Identify and recommend best practices for cloud infrastructure design and optimization
• Stay up-to-date with the latest cloud technologies and trends to provide innovative solutions
• Technical Write-ups
• Produce high-quality technical write-ups and solution architecture documents that clearly outline proposed technical solutions
• Articulate the benefits and advantages of the proposed solutions in a way that resonates with clients
• Client Relationship Management
• Build and maintain strong relationships with clients by providing technical expertise and exceptional service
• Collaborate with clients to refine and customize solutions based on their evolving needs