Job Description

Position Summary

The Application Packaging & Automation Engineer is responsible for designing, packaging, deploying, maintaining, and supporting enterprise applications across Windows, macOS, iOS, and Android environments. This role serves as a technical subject matter expert for modern application delivery, endpoint application management, deployment automation, and application lifecycle support using Microsoft Intune, Jamf, PowerShell, Power Automate, and related Microsoft 365 technologies.

The engineer will help improve the colleague experience by delivering reliable software deployments, reducing manual operational work, strengthening deployment standards, and enabling automation opportunities across Corporate IT. This role will also support the development and integration of automated workflows and AI-enabled solutions, including Microsoft Copilot Studio agents, that improve service delivery and operational efficiency.

Essential Duties & Responsibilities:

• Package, test, deploy, update, and maintain enterprise applications using Microsoft Intune, Jamf, and related endpoint management platforms.
• Create and maintain application packages using Win32, MSI, MSIX, PKG, DMG, PowerShell, Windows Installer, and other standard packaging technologies.
• Manage application assignments, detection rules, dependencies, supersedence, filters, phased deployments, and remediation scripts to ensure reliable software delivery.
• Troubleshoot complex application installation, deployment, configuration, compatibility, and performance issues across managed endpoints.
• Support application deployment for internally developed applications, third-party software, SaaS tools, and productivity platforms.
• Monitor deployment success, failure trends, application health, compliance status, and endpoint readiness; provide reporting and recommendations for improvement.
• Partner with vendors, application owners, Security, Infrastructure, Service Desk, and business stakeholders to resolve application-related issues and improve deployment outcomes.
• Support application provisioning and configuration through Windows Autopilot, Microsoft Intune, Jamf, and other endpoint lifecycle processes.
• Develop and maintain PowerShell scripts and automation routines for application packaging, deployment, remediation, inventory, reporting, and operational support.
• Design and build automated workflows using Microsoft Power Automate to reduce repetitive work and improve IT service delivery.
• Assist with the design, build, testing, implementation, and support of Microsoft Copilot Studio agents and related AI-enabled automation solutions.
• Integrate automation and AI solutions with APIs, Microsoft Graph, Microsoft 365 services, enterprise applications, connectors, and structured data sources.
• Identify opportunities to improve colleague experience, reduce manual processes, increase standardization, and improve application deployment reliability.
• Create and maintain technical documentation, runbooks, application packaging standards, deployment procedures, and operational knowledge articles.
• Serve as an escalation point for complex application deployment, endpoint software, automation, and application lifecycle issues.

Required Qualifications

• 4+ years of experience with Microsoft Intune, application packaging, endpoint application management, or enterprise software deployment.
• Hands-on experience packaging and deploying Windows applications through Microsoft Intune.
• Experience with Win32 applications, MSI, MSIX, application detection logic, deployment configuration, and PowerShell scripting.
• Experience troubleshooting complex enterprise application deployment, installation, configuration, and compatibility issues.
• Experience developing scripts or automation to support application deployment, endpoint management, or IT operations.
• Experience with Microsoft Power Automate or similar workflow automation platforms.
• Experience building, configuring, supporting, or integrating AI agents using Microsoft Copilot Studio or a similar enterprise AI platform.
• Understanding of how automation and AI solutions integrate with APIs, connectors, Microsoft Graph, Microsoft 365, and enterprise applications.
• Strong analytical, troubleshooting, documentation, and communication skills.
• Ability to manage multiple priorities, work independently, and collaborate effectively across technical and business teams.

Preferred Qualifications

• Experience with Jamf and macOS application packaging, deployment, and lifecycle management.
• Advanced experience with Microsoft Intune application management, including assignments, detection rules, dependencies, supersedence, filters, remediation, and reporting.
• Experience with Intune Mobile Application Management and application protection policies.
• Experience supporting application deployment and device provisioning through Windows Autopilot.
• Experience building enterprise workflows or automation solutions using Microsoft Power Automate.
• Experience designing or supporting AI agents and solutions using Microsoft Copilot Studio.
• Experience integrating applications and automation using REST APIs, Microsoft Graph, connectors, JSON, and enterprise data sources.
• Familiarity with Microsoft Entra ID, Conditional Access, and identity-based access controls as they relate to application access and deployment.
• Experience working in healthcare, financial services, or another regulated environment.

About FinThrive

FinThrive is advancing the healthcare economy.

For the most recent information on FinThrive’s vision for healthcare revenue management visit finthrive.com/why-finthrive

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we’re proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits.

· Professional development opportunities

· Term life, Accidental & Medical Insurance

· Meal and Transport arrangements

FinThrive’s Core Values and Expectations

· Demonstrate integrity and ethics in day-to-day tasks and decision-making, adhere to FinThrive’s core values of being Customer-Centric, Agile, Reliable, and Engaged, operate effectively in the FinThrive environment and the environment of the workgroup, maintain a focus on self-development and seek out continuous feedback and learning opportunities

· Support FinThrive’s Compliance Program by adhering to policies and procedures about HIPAA, GLBA, FCRA, and other laws applicable to FinThrive’s business practices; this includes becoming familiar with FinThrive’s Code of Ethics, attending training as required, notifying management or FinThrive’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

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