Job Description

Responsibilities

About the Role

We are looking for a Cloud and AI Solutions Architect to support automotive customers and ecosystem partners operating and expanding in markets outside Mainland China. The role will primarily serve automotive OEMs, Tier 1 suppliers, and companies across the broader automotive value chain.

You will work directly with customers' business and technical teams to understand their objectives and real-world challenges, identify high-value AI and cloud opportunities, and translate business requirements into validated, scalable solutions.

This role requires strong cloud architecture expertise as well as hands-on AI capabilities. You should be able to independently design solutions and rapidly validate their technical feasibility and business value through coding, prototyping, and Proofs of Concept (PoCs).

Your primary focus will be customer discovery, solution design, AI prototyping, PoC validation, and technical decision support. For successfully validated solutions, you will collaborate with product, engineering, partner, and delivery teams to support the transition toward production implementation.

The ideal candidate can move comfortably between customer engagement, business problem-solving, architecture design, and hands-on development. You should be able to turn rapidly evolving AI technologies into practical, trustworthy enterprise solutions with the potential to scale.

Key Responsibilities

• Customer Discovery and Solution Design – Work closely with customers' business and technical teams to understand objectives, workflows, data environments, and key challenges; identify and prioritize AI and cloud use cases based on business value, technical feasibility, data readiness, and scalability; translate complex requirements into clearly defined use cases, solution architectures, and validation plans.
• AI Prototyping and PoC Development – Design and build working AI prototypes and PoCs hands-on using technologies such as LLM APIs, RAG, embeddings, vector databases, tool calling, agentic workflows, and multimodal models; integrate AI capabilities with customer data, enterprise applications, and cloud services; design and execute evaluations covering output quality, accuracy, reliability, latency, cost, and safety.
• Cloud and AI Solution Architecture – Design secure, reliable, scalable, and cost-effective architectures based on the company's products and platform capabilities; incorporate data security, privacy, identity management, observability, model governance, and cost control into solution designs; provide architectural recommendations for productionization and support technical handover.
• Pre-sales Support and Enterprise Customer Engagement – Partner with sales and business development teams throughout opportunity discovery, solution design, and customer validation; lead customer workshops, architecture discussions, solution demonstrations, and technical presentations; act as a trusted technical advisor to both technical and non-technical stakeholders.
• Product and Ecosystem Collaboration – Work closely with internal product and engineering teams to communicate customer needs, product gaps, and market opportunities; turn successful engagements into reusable reference architectures, solution templates, and technical playbooks; collaborate with cloud providers, technology partners, and implementation partners to design integrated solutions.

Qualifications

Minimum Qualifications

• Bachelor's degree or above in Computer Science, Information Technology, or a related technical field, or equivalent practical experience.
• 5+ years of experience in solution architecture, cloud platform consulting, or a customer-facing enterprise technology role.
• Experience designing solutions on at least one major cloud platform (e.g., AWS, Microsoft Azure, Google Cloud, or Alibaba Cloud), with strong understanding of core cloud services including compute, storage, networking, databases, and security.
• Hands-on experience building AI or LLM applications, prototypes, or PoCs.

Proficiency with leading AI-assisted development tools for coding, debugging, system integration, and rapid prototyping.

• Ability to independently turn complex or ambiguous business problems into working technical prototypes and credible solution recommendations.
• Excellent customer communication, technical presentation, and stakeholder management skills, with professional fluency in English to lead workshops, technical discussions, and written communications.

Preferred Qualifications

• Experience in solution architecture, customer engineering, field engineering, or technical consulting roles serving enterprise customers in complex industries such as automotive, mobility, manufacturing, retail, or financial services.
• Familiarity with automotive and mobility scenarios including digital marketing, connected services, intelligent cockpits, customer service, enterprise knowledge management, and data platforms.
• Experience supporting enterprise customers operating or expanding across international markets.
• Experience integrating AI solutions with enterprise data platforms, business systems, or production APIs.
• Familiarity with AI safety, model governance, data privacy, and relevant regulatory requirements.
• Experience handing off validated prototypes to production engineering, delivery, or partner teams.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.​

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.​

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

Diversity & Inclusion​

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​