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Cloud Alliance Manager

Text  •  Wrocław, PL (Onsite)  •  1 month ago
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Job Description

About the Role
We are looking for a Cloud Alliance Manager who will take full ownership of developing and scaling our presence on hyperscaler marketplaces (Google Cloud and AWS). This is a standalone, strategic, and highly relationship-driven role—ideal for someone who understands how cloud ecosystems work, can navigate between sales, technology partners, and internal teams, and consistently delivers tangible business results.
Your goal is not just to “be listed on a marketplace,” but to build a real sales channel that supports enterprise customers and generates a meaningful pipeline.

Responsibilities

  • Build and grow strategic relationships with hyperscalers (Google Cloud, AWS) and dedicated marketplace managers
  • Lead the launch and ongoing development of our products on Google Cloud Marketplace and AWS Marketplace (process and go-to-market ownership)
  • Design and execute a strategy that drives first commercial transactions (including achieving the required number of sales that unlock hyperscaler sales support)
  • Work closely with Sales and Account Management teams on: selling through cloud marketplaces, enterprise procurement, billing, and purchasing processes, educating sales teams on when and how to sell via hyperscalers
  • Track marketplace sales performance and actively maintain engagement with Google and AWS sales teams
  • Initiate and drive joint sales activities (co-sell motions, introductions, shared pipeline)
  • Build and continuously optimize internal processes that support cloud marketplace sales

Who We’re Looking For

  • Someone with hands-on experience working with hyperscalers (Google Cloud, AWS, Azure) — on the partner, ISV, or SaaS side
  • A professional with a B2B SaaS background who understands implementation, sales, and partnership scaling
  • A mature, self-driven individual who takes full ownership and makes independent decisions
  • A person comfortable with relationship-based selling and long-term partnerships
  • Someone who can connect strategy, operations, and execution
  • Very strong English skills (working with global partners)

Nice to Have

  • Experience selling or delivering solutions via cloud marketplaces
  • Experience working with enterprise customers (especially US-based or global)
  • Participation in hyperscaler partner programs (ISV, co-sell, marketplace enablement)

How We Work

  • Individual Contributor role (“one-person army”) with significant strategic impact
  • Close collaboration with Sales, Account Management, and Partnerships teams
  • High level of autonomy and real influence on the direction of our cloud channel
  • Work in a SaaS organization where partnerships are a key growth driver
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About Text

Text is the company behind LiveChat, ChatBot, HelpDesk, KnowledgeBase, and OpenWidget. Now, say hi to Text App — next-gen customer support. We help brands provide better customer service at scale by analyzing, enriching, and automating text communication.

Text App is a customer service software packed with live chat, helpdesk, and AI agents to handle the support work at scale.

LiveChat is a real-time live chat software for ecommerce sales and support that helps ecommerce companies create new sales channels.

ChatBot is an all-in-one platform to build and launch conversational chatbots without coding.

HelpDesk is a simple ticketing system where you can manage all customer messages in one place and automate your support processes.

KnowledgeBase is an AI-powered knowledge base software for lightning-fast customer support and effortless self-service.

OpenWidget is a website widget that lets you contact potential customers without getting lost in overcomplicated solutions.

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Industry
IT & Software
Company Size
201-500 employees
Headquarters
Wrocław, PL
Year Founded
2002
Website
livechat.com
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