Job Description

The Closing Coordinator assists in ensuring that ownership transfers for our managed homeowners’ associations (HOA) are recorded and executed in accurately and timely. Position is part of a small team that works together to ensure all association ownership records are up to date and all closing requests, information, questions, and data are processed timely. The ability to work with others (Accounting, Property Managers, Team Leads, Homeowner Service Team, Title Companies and Attorneys) is essential. This position reports directly to the Closing Supervisor.

Primary/Essential Duties and Responsibilities:

• Process all closing requests received by attorneys and title companies within 3 business days of receipt whenever possible.
• Coordinate scanning of all documents in the proper software application.
• Scans checks and applies timely and accurately.
• Maintains accurate homeowner records, and ensures accounts have the appropriate billing and applicable information. Add/Remove names, add POA information, record death certificates, re-sends welcome letters and other administrative tasks associated with closings.
• Maintains relationships with the homeowners, account managers, closing attorneys, and the accounting team.
• Manage real estate disclosure statement of account orders requested for closings. Ensure orders are filled out and released within company driven service levels.
• Assists with properly identifying (tagging), linking, and merging accounts for accuracy of our homeowner records.
• Follows up with homeowner inquiries related to closing questions.
• Processes foreclosures.
• Processes any closing inquiries, process ownership transfers and new construction sales within company driven service levels. Process checks received, process owner packet mailings.
• Other duties and projects as assigned.

Requirements

Knowledge & Skill Requirements:

• Minimum of an Associate’s Degree in Accounting or related field and/or an additional 2 years of equivalent industry experience.
• A minimum of 3 to 5 years experience in an accounting position.
• Attention to detail is of the utmost importance in this position.
• Real Estate/Property management industry experience a plus
• Strong interpersonal and communication skills.
• Ability to work under pressure and meet deadlines.
• Strong organizational skills.

Physical Demands & Work Environment

• This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.