Job Description

Position Title

Closing Specialist II - Credit Products

Location

Nationwide, MI 48098The Closing Specialist II - Credit Products handles all aspects of the loan closing process for standard and at times, complex transactions. This role serves as the liaison between sales associates, credit associates, legal, and third-party providers. The role requires expertise in legal documentation, due diligence, and regulatory compliance. The Closing Specialist II ensures full alignment with credit approval terms and leads coordination of all activities leading to successful loan funding and booking.

Job Responsibilities:

Closing Oversight – Transaction Management & Legal Documentation

• Closing standard and at times, complex transactions.
• Review documents and workflows to ensure compliance with approval terms.
• Independently manage a portfolio of loan closings.
• Review and negotiate legal documents and commitment letters; ensure all terms align with credit approval and policy.
• Demonstrates proficiency with LaserPro, including the end‑to‑end preparation, review, and production of loan documentation.
• Coordinate with internal/external legal counsel, title agents, and insurance providers to facilitate closing.
• Conduct advanced review of documentation, including insurance compliance, lien/title documentation, etc.
• Ensure all closing conditions are met, documents are executed correctly, and deals are properly funded and booked.

Stakeholder Communication

• Act as a point of contact for issues involving Sales associates, Credit associates, Legal, Title, and Escrow.
• Support smooth closing execution across all stakeholders via regular updates and timely resolution of issues.

System Oversight & Documentation Integrity

• Maintain accurate and organized digital closing files in internal systems (e.g. nCino)
• Ensure entries are accurate, complete, and compliant.
• Review uploads and data entry for consistency.
• Uses independent judgement and discretion to make decisions.
• Analyzes and resolves problems.

ADDITIONAL ACCOUNTABILITIES

• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent (Add applicable additional detail i.e. field of study required or equivalent work experience if applicable)
• Minimum experience required: 4+ Years of experience in commercial lending closing, preferably with experience handling complex transactions.

Preferred Qualifications:

• Education level preferred: Undergraduate Degree (4 years or equivalent) (Add applicable additional detail i.e. field of study preferred or equivalent work experience if applicable)
• (Insert preferred licensing, certifications, or specialized training)

Job Competencies:

• Knowledge of commercial loan documentation, credit terms, legal coordination and closing workflows.
• Strong communication and negotiation skills when working with internal and external partners.
• Ability to lead closings and solve problems independently.
• Proficiency in nCino, LaserPro, and MS Office Suite.
• Ability to manage shifting priorities and multiple deal pipelines.
• Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Pay Range

$63,948.00 - $99,899.00

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.