Summary: The primary function of this position is to register presenting patients on day of surgery and maintain accurate medical record files.
Essential Duties and Responsibilities include the following. Other duties may be assigned. • Interact with patients and patient’s family presenting on day of surgery and assist with answering customer questions in a timely courteous manner• Obtain all required information to perform registration of patients and enter into system• Obtain authorizations and verifications for services and enter into system• Verify insurance information for billing purposes• Collect pre-surgery estimated patient responsibility and record collections• Post payments, complete deposit log, and prepare deposit • Communicate all operative reports daily to appropriate physician offices• Compiles all documentation in order to fully complete patient medical records• Follows up and communicates directly with transcription company, physicians, and pathology lab to receive dictation for each surgery case• Performs collection, processing, filing, maintenance, storage, retrieval, and distribution of medical records according to facility policies and procedure.• Assembles all charts for upcoming procedures adding all nursing documentation as well as registration forms to each• Maintain medical records room, filing charts that have gone through the QA process as well as boxing and sending to storage in accordance with policies and procedures• Respond to medical record requests• Assists and backs up other business office positions as needed• Answers telephone, questions, and returns calls in a courteous timely manner• Performs additional duties as assigned or requested
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasoning Ability: A candidate must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form as well as the ability to deal with problems involving several concrete variables in standardized situations. This individual must have strong verbal and written communication skills and be able to communicate effectively.
Computer Skills: To perform this job successfully, an individual should be proficient at working with computers and Microsoft Excel and Word software. Experience working with patient financial systems, specifically ASC patient financial systems (e.g., Amkai, HST, Vision, AdvantX) preferred.
Certificates and Licenses: • N/A
Education/Experience:• High school diploma or GED certificate• Minimum of 1 year customer service required• Knowledge of computers and other standard office equipment required• Surgery center/hospital/medical office experience preferred
Huntsville Hospital is an 881-bed hospital that serves as the regional referral center for North Alabama and southern Tennessee. Huntsville Hospital is governed by the Health Care Authority of the City of Huntsville and is the second-largest hospital in Alabama. In recent years, the hospital has expanded its services throughout the region with the development of Huntsville Hospital Health System, which includes hospitals in Huntsville, Madison, Athens, Decatur, Boaz, Guntersville, Moulton, Red Bay, Sheffield, Scottsboro, and Fayetteville, Tenn. The Health System includes more than 2,300 patient beds and 19,500 employees.
