Job Description

Let’s Talk About Work That Actually Means Something

Our innovative model gives older Australians more choice, transparency, and value, helping them stay independent in their own homes for longer. But it’s not just about care - it’s about making a meaningful impact on lives and communities.

We’re a vibrant, forward-thinking team who take pride in creating an empowering, supportive workplace where ideas are valued, and people thrive. At Trilogy Care, you’ll join a purpose-driven organisation that blends heart with innovation, and creativity with real social impact.

The Role

The Clinician - (End of Life) coordinates multidisciplinary care and provides clinical oversight for clients at the end of life. You’ll partner with clients, families, and internal teams to deliver compassionate, person-centred support that aligns with each client’s needs and goals. You’ll also mentor and guide team leaders and care partners, ensuring safe practice, timely escalation, and compliance with best practice.

This is an office-based, phone and email role with no shift work. You’ll build meaningful connections with clients, families, and colleagues, using emotional resilience and advanced communication skills. You’ll also be supported with structured supervision, facilitated debriefings, and EAP access.

What You'll Do

End of Life Care Management

• Undertake comprehensive clinical and psychosocial assessments
• Collaborate with clients and their families to develop and review End-of-Life Support Plans, integrating palliative care principles and person-centred goals.
• Coordinate timely access to multidisciplinary supports (e.g. palliative specialists, equipment, allied health).
• Ensure smooth transitions into and out of the pathway as needs change, including planning for bereavement and post-death support.

Clinical Supervision & Risk Management

• Provide clinical advice, mentoring, and supervision to care partners and team leaders.
• Escalate risks and support incident management in line with governance protocols.
• Monitor adherence to clinical standards and documentation requirements.
• Facilitate reflective debriefings and promote staff wellbeing after client death or complex cases.

Client Empowerment & Communication

• Promote choice, dignity of risk, and supported decision-making throughout the pathway.
• Inform clients, carers, and families about end-of-life options and supports.
• Facilitate care conferences and communication for coordinated care delivery.
• Provide advanced communication and counselling to support families through grief and decision-making.
• Respect cultural and spiritual preferences in end-of-life planning.

Collaboration, Compliance & Quality

• Foster collaboration through reflective practice, multidisciplinary meetings, and sharing up-to-date palliative care knowledge
• Support integration of the End-of-Life Pathway and maintain strong stakeholder relationships to enable effective care management
• Ensure adherence to all applicable aged care legislation, including the Aged Care Act 1997, Aged Care Quality Standards, and the Home Care Package Program
• Provide expert guidance on clinical matters, quality assurance, and regulatory compliance

What You'll Bring

Qualifications

• Registered Nurse with current, unrestricted AHPRA registration

Experience

• Minimum 2 years’ clinical experience (aged, palliative, or home care preferred)
• Proven ability to manage complex cases and deliver high-quality care
• Experience in grief counselling or palliative communication highly regarded

Skills & capabilities

• Excellent clinical assessment, mentoring, and decision-making skills
• Strong communication, resilience, and compassion in emotionally complex situations
• Knowledge of End of Life care, Advance Care Planning, and aged care standards
• Culturally competent and trauma-informed approach

Why Trilogy Care?

• Modern Bowen Hills office, close to transport, cafés, and amenities
• Structured supervision and debriefing to support your wellbeing
• Access to Employee Assistance Program (EAP) for you and your family
• Ongoing training in grief, cultural competence, and end-of-life care
• Career development opportunities in a fast-growing organisation
• Salary packaging options to maximise your take-home pay
• Fitness Passport and employee discounts across wellness, fuel, groceries & more

Unlock Your Potential with Trilogy Care

Behind every hour of care we deliver is a smart, tech-enabled team rethinking how aged care operates. At Trilogy Care, we’re going beyond compliance and coordination – we’re applying AI, automation and operational design to deliver better client experiences and better employee ones.

Every staff member has access to generative AI tools, training, and time to experiment - not just the Tech team! Whether you're in finance, people & culture, growth, or support, you’ll be part of an industry-first AI movement where we reward ideas that improve care outcomes, safety, efficiency or team wellbeing.

Want to be part of something bold? Apply Now

Please note

To join our team, you’ll need to have full Australian work rights. As part of our standard recruitment process, we’ll also conduct a working rights check, police check and request professional references during onboarding.

We appreciate the interest of recruitment agencies but kindly ask that resumes not be submitted unless a prior agreement is in place. Trilogy Care will not accept responsibility for any fees related to unsolicited resumes.