Job Description

The Hope Unity and Freedom Center is a diverse team of professionals providing psychosocial day support to male and female adults with a primary mental health diagnosis, dual diagnosis, and/or a coexisting disorder. Our work helps to decrease psychiatric hospitalization and provide stabilization for individuals with less intervention in the community. By providing daily routine and structure in a safe environment, everyone is able to achieve their best and improve their quality of life.

As a Clinical Coordinator with the Hope, Unity, and Freedom (H.U.F.) Center, you are provided the opportunity to make a difference in the daily functioning of adults in need. Clinical Coordinators assist in the admission process for each of our members, interviewing, assessing, and creating Individualized Services Plans for each member that seeks the services of the HUF Center. Clinical Coordinators are the ultimate resource to make sure all documentation is completed and inputted appropriately and are part of the clinical supervision team for all our Case Managers at each site. Our Clinical Coordinators use their skillsets and clinical expertise to improve the lives of those we serve while assisting in the professional growth of our Case Managers.

Position Responsibilities:

• Complete initial and annual comprehensive needs assessments for referred individuals.
• Complete all Continued Stay Authorization paperwork for assigned caseload using sound clinical documentation and abiding by all agency, Medicaid, and managed care organization standards.
• Develop clinically sound individualized person-centered service plans and monitor that the service plan is being implemented. Assist in making revisions/updates to service plan(s) as clinically necessary.
• Manage and respond to pending denials received, contacting respective MCO or agency responsible for authorizations, to discuss issues as they arise.
• Identify clinical areas that require strengthening and seek out opportunities to attend training in such areas.
• Provide training to agency staff to include new employee orientation and other specialized training.
• Promote the program in a positive manner to elicit referrals and maintain the census and growth of the program.
• Attend all annual mandatory agency training (Handle with Care, CPR & First Aid, Human Rights, HIPAA, etc.).
• Perform all duties of case manager, including providing direct services, as needed.
• During the COVID-19 pandemic, it is required that all employees wear pre-approved masks as designated by the CDC guidelines, including surgical masks, KN95 masks, or N95 masks.
• Other duties and responsibilities as assigned.
• Will travel between two locations Norfolk and Newport News

Benefits and Perks

• Heath, Vision and Dental Benefits, Life Insurance, Paid Time Off, 401K, Pet Insurance, Training Reimbursement, and more!

FLSA status: Exempt

Reports to: Director of Clinical Services

Supervises: Staff and volunteers seeking licensure or certification

Requirements

Role Qualifications:

• Graduated with a master’s degree from an accredited college or university with a focus on Social Work or a related field.
• Must currently possess a state-approved license (LMHP)- or can be license eligible.
• Must be able to complete and pass: a CPR/First Aid certification; Handle with Care physical and/or verbal intervention training; annual tuberculosis (TB) screening test; and clear criminal background and central registry check.
• Must have a valid Virginia Driver’s License.
• Strong and assertive personality.
• Excellent verbal and written communication.
• Supervisory experience would be preferred.