Full-time, 40 hours/week
Monday-Friday 8am-5pm
Hybrid remote (must work at least 6-12 days onsite/month)
The Clinical Trials System Administrator (CTSA) directly oversees the Clinical Trial Management System (CTMS) within the Research Institute. This role oversees the day-to-day administration and optimization of the organization's CTMS platform. The CTSA ensures system integrity, user access management, data quality, and process standardization. The Clinical Trials System Administrator collaborates with Clinical Operations, Research Billing Team, Study Management personnel, Finance, and Information Technology teams to implement system enhancements, support business processes, develop standardized reports, and provide end-user training. The position plays a key role in driving operational efficiency, maintaining accurate clinical trial data, and supporting inspection readiness across the clinical research portfolio.
Responsibilities:
1. Functions as the product manager for the Clinical Trial Management System.
2. Maintains the Clinical Trial Management System platform, including system configuration, user account management, security roles, and workflow management.
3. Works with Research Institute (RI) leadership to optimize organizational needs and provides recommendations that will align with the organizational missions and policies.
4. Partners with system vendors and IT teams to troubleshoot issues, coordinate upgrades, and test new software releases.
5. Creates and maintains system documentation, standard operating procedures (SOPs), work instructions, and training materials.
6. Participates as a member of the research institute data governance team to ensure data supports decision-making for individual studies and more broadly across Akron Children's research enterprise.
7. Provides end-user training, support, and guidance to study teams and functional stakeholders
8. Responsible to evaluate, test, coordinate and monitor system upgrades, and maintain relevant applications.
9. Responsible for preparing and maintaining CTMS reports.
10. Other duties as required.
Other information:
Technical Expertise
1. In-depth knowledge of a clinical trial management system (CTMS) preferred.
2. Experience working with all levels within an organization is preferred.
3. Experience in healthcare is preferred.
4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
5. Demonstrate accountability in task ownership and solution-oriented work approach
6. Must be able to work independently using initiative and good judgment
7. Experience identifying and implementing process improvements
Education and Experience
1. Education: Bachelor's degree in healthcare, business administration, information technology, computer science or related field required
2. Licensure: None
3. Certification: Clinical Trials Management System Certification or Clinical Research certification (e.g. SOCRA, ACRP) preferred
4. Years of relevant experience: Minimum of 3 years of experience in clinical research required.
5. Years of supervisory experience: None
Full Time
FTE: 1.000000
Status: Fixed Hybrid
More Than a Job. It’s loving what you do - and why you do it.
Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room.
The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children.
We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need.
No matter which of our locations you choose, you’ll see that when you give the most, you get more—support, rewards and satisfaction.
CAREER OPPORTUNITIES
It’s making the most of your days.
Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures.
Visit us and see why it’s more than just a place to work. It’s a family.
Apply today at careers.akronchildrens.org.
