Job Description

What You'll Do:

Clinical Trial Payment Operations

• Receive, review, and validate invoices from investigative sites, ethics committees, competent authorities, and vendors
• Process site and study payments in CTMS, ensuring correct milestone achievement, payment amounts, and payee information
• Track, reconcile, and follow up on payments to prevent delays, discrepancies, or duplicate payments
• Support the cleanup and resolution of CTMS payment, invoice, and milestone backlogs

Study Budget & Financial Support

• Prepare and maintain site payment trackers and payment overview tables for Clinical Project Managers
• Support of ongoing financial tracking
• Assist with administrative follow‑ups related to site payments

Documentation & Compliance

• Scan, file, and maintain electronic and paper‑based payment documentation, contracts, and invoices in line with EU and country‑specific retention requirements (minimum 10 years)
• Maintain audit‑ready records in QA‑approved filing rooms
• Support audits, inspections, and QA activities through accurate and complete documentation

Systems & Tools

• Enter, verify, and reconcile patient milestones and payment data in CTMS
• Maintain internal payment trackers and SharePoint repositories
• Ensure consistency between CTMS data, trackers, and financial documentation

What You'll Bring:

• Fluent in English
• Experience in clinical trial administration, site payments, or financial operations within a CRO, sponsor, or clinical research environment
• Hands on experience with CTMS and clinical trial payment workflows preferred
• High attention to detail with strong organizational and documentation skills
• Ability to manage high volumes of invoices, payments, and deadlines

About CTI

• Advance Your Career – We invest in your professional growth. Our structured mentoring program, leadership development courses, and dedicated training department provide the support you need to excel. We also encourage ongoing education to help you achieve your professional goals.
• Join an Award-Winning Team – Join a global team spanning 60 countries, recognized for its award-winning culture that prioritizes people. We support your work-life balance with hybrid work opportunities. Through our CTI Cares program, you’ll have opportunities to give back to your community and the world.
• Make a Lasting Impact – At CTI, your work directly contributes to advancing medicine. You’ll play a vital role in developing life-changing treatments for patients with chronic and critical illnesses. Together, we move medicine forward, making a difference for those who need it most.

Important Note

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from an @ctifacts.com email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website ( www.ctifacts.com) or from our verified LinkedIn page.

Please Note

• • We will never communicate with you via Microsoft Teams or text message
  • We will never ask for your bank account information at any point during the recruitment process