Job Description

Overview

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.

We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.

The Clinical Trial Materials Specialist I is responsible for receiving, organizing, and maintaining inventory of lab and office supplies, ensuring accurate tracking of expiration dates and lot numbers. This role supports the preparation and shipment of lab kits to investigator sites, including quality control and documentation. The specialist also processes sales orders, performs data entry, and responds to customer inquiries, acting as a liaison with project management teams. Attention to detail and adherence to protocols are essential to ensure compliance and operational efficiency.
• This role is fully onsite in Port Melbourne, Australia.
Essential Duties and Responsibilities
• Receive, stock, and organize lab and office supplies.
• Perform regular inventory checks in accordance with established procedures and timelines.
• Identify and track supplies by expiration date, lot number, and open date.
• Assist with moving bulk supplies and files as needed.
• Prepare and assemble lab kits and shipments for investigator sites, ensuring inclusion of correct supplies and documentation (e.g., expiration dates, lot numbers).
• Pick inventory and build kits to meet production demand.
• Conduct required quality control (QC) checks and document shipped contents.
• Process sales orders and print requisitions and labels.
• Ensure accurate and timely data entry related to inventory, shipments, and kit builds.
• Maintain documentation for all supply and shipment activities.
• Handle customer and site inquiries professionally and efficiently.
• Act as a liaison between the customer/site and the Project Manager team.
• Perform quality control activities to ensure compliance with protocols and standards.
• Support other related duties and tasks as assigned to maintain operational excellence.

Education and Experience
• High school diploma or degree equivalency (or in the process of obtaining) preferred.

Skills and Ability
• Excellent attention to detail, strong planning and problem-solving skills.
• Excellent organizational and time management skills.
• Excellent listening and verbal comprehension skills, including ability to translate client needs to team members.
• Ability to make well-thought-out decisions and adapt to changing environments and requirements.
• Self-motivating and ability to work well independently as well as using a collaborative team approach.
• Ability to adhere to established timelines, processes and procedures.
• Proficient in Microsoft Word, Excel, and database software.

Supervisory Responsibilities: None
Physical Demands:
While performing the duties of this job, the occupant is regularly required to:
• Sit 50% of the week.
• Stand 50% of the week.
• Walk and/or reach with hands and arms 50% of the week.
• Read text of various sizes.
• Communicate with others and hear.
• Lift, pull and/or push up to 32 pounds.
Travel Requirements: Minimal

Join our team and discover how your work can impact patients' lives around the world!
Some of the Perks our LabConnectors Love:
• We truly live our values: People First, Quality Focused, Customer Centered, Technology Driven and Accountability Always
• The opportunity to make a meaningful impact on a passionate and growing team
• Strong communication and collaboration within a smaller sized team
• Access to tools and resources that empower you to excel in your role
In addition to great perks and challenging work assignments, we invest in our people with enriching career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication.
LabConnect is committed to fair and unlawful employment practices in accordance with the Fair Work Act 2009. We uphold the principles of the Fair Work Act 2009 and ensure all employees receive their full entitlements under the National Employment Standards (NES), including minimum wages, leave entitlements, and protection from unfair dismissal.
We are proud to be an Equal Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic.
LabConnect also prioritizes the privacy and security of your personal data. All candidate information is handled in accordance with the General Data Protection Regulation (GDPR). To learn more, please review our Privacy Notice on our website by navigating to https://www.labconnect.com/
If you need assistance to complete your job application, search for a job opening, or submit an online application at LabConnect - please email talent@labconnect.com or call +1 (423) 722-3155.