Job Description

Job Type:

• We are GROWING! Primary Health Solutions (PHS) is actively seeking a Clinical Trainer to join our team. PHS offers competitive benefits, pay, and a flexible work schedule.

• The Clinical Trainer will work cross-departmentally to provide oversight and implementation of PHS' clinical training and development initiatives. The Clinical Trainer builds the PHS clinical team member’s expertise in patient care skills through demonstrations, continuing education courses and other educational offerings. The Clinical Trainer will support the HR function with routine, day-to-day standard work clinical and EHR processes, competency assessment and activities related to recruitment of clinical staff, on-boarding, (re)training, and Medical Assistant preceptor program.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and improve upon on-boarding training of new clinical employees in group and/or one-on-one training, for both virtual and classroom setting.
• Works closely with leadership and other HR team members to ensure staff have a valuable experience through on-boarding.
• Develop and improve upon clinical training curriculum.
• Assign and assess clinical competencies of new clinical employees, ensures the new employee can work independently within 90 days of employment.
• Conducts 30-60-90 competency assessment of new clinical hires.
• Works in collaboration with Training & Development Coordinator and NextGen EHR training resources to ensure clinical and EHR workflows are working well in concert for staff and patients.
• Assist in the development and updating of policies and procedures that aligns with best practices and standard workflow.
• Coordinates and conducts annual or recurring training.
• Participates to develop and implement clinical services and training strategies that address performance gaps.
• Act as the PHS contact and provide oversight to the PHS Medical Assistant Preceptor Program and Nurse Practitioner or Physician Assistant Placement Program.
• Work in collaboration with HR and leadership to recommend clinical staff for continuing education and development opportunities to enhance skills and promote retention.
• Collaboration with leadership, IT, HR, Clinic Operations and other stakeholders to work on projects, influence change management, drive training strategy, and coordinate project roll-outs.

OUR IDEAL CANDIDATE WILL HAVE:

• Medical Assistant or higher clinical degree
• Must have three or more years of training experience in a healthcare setting
• Training certification strongly preferred but not required
• Knowledge of Electronic Medical Records strongly preferred
• Experience working with nurse practitioners, physician assistants, physicians, and clinical support staff.
• Impeccable organizational and time management skills
• Proficient written and verbal communication
• Attention to detail
• Great interpersonal skills with a desire to continuously educate employees in both classroom and clinical settings
• High empathy skills and understanding of effective teaching methodologies
• Critical thinking and problem-solving skills to adapt to various learning style needs