Job Description

What We’re Looking For in a Clinical Team Leader:

• Compassionate and caring attitude with a genuine concern for patients
• Strong leadership, problem-solving, and decision-making skills
• Excellent interpersonal skills to connect with patients, families, and team members
• Previous supervisory experience required (minimum 2 years)
• In-depth understanding of hospice care and clinical protocols

Key Responsibilities:

• Supervise and coordinate the delivery of high-quality patient care on a 24-hour basis
• Manage personnel actions such as hiring, onboarding, performance reviews, and scheduling
• Coordinate patient care issues with families, physicians, and healthcare providers
• Ensure complete, timely, and accurate documentation of patient care in compliance with policies and regulations
• Lead interdisciplinary group (IDG) meetings and case conferences to align care goals
• Oversee regulatory compliance, clinical quality improvement, and staff development initiatives
• Review and implement policies and procedures to maintain agency standards
• Cover Management Back-Up (MBU) responsibilities as assigned
• Case manage patients when needed or requested

Requirements:

• Current RN license in North Carolina
• 2 years of supervisory experience required
• 5 years of recent clinical experience in hospice, home health, or equivalent
• Current CPR certification
• Knowledge of reimbursement sources, Medicare/Medicaid regulations, licensing laws, and accreditation standards
• Must meet pre-employment and ongoing state and federal training requirements

What to Expect During the Hiring Process:

• HR or the hiring manager will contact you within 1–3 business days after application submission
• Participate in 1–2 interviews (virtual or in-person)
• Review the job offer, complete new-hire paperwork, and attend orientation
• Receive clinical skills training and ongoing support to excel in your role

About the Role:
As a Clinical Team Leader, you’ll provide leadership to ensure compassionate and high-quality care for our patients. You’ll oversee staff development, clinical operations, and compliance, making a meaningful impact on patients and families during challenging times.