The job description reflects the general details considered necessary to fulfill the essential job functions and shall not be

construed as a detailed description of all work requirements inherent in this position. Other specific job-related knowledge and

skills may be required.

PURPOSE OF JOB: Ohio County Healthcare exists to help make a difference by caring, serving, and educating individuals relative

to their specific health needs. Through these actions, the general health of Ohio County and surrounding areas will improve.

Seeking certified medical assistant, with leadership experience, driven to work on performance improvement and committed to

providing high quality, safe, patient care.

Mission Statement: Ohio County Healthcare owned provider practices bring together caring people, excellent facilities,

equipment, and other resources in a way that provides a high standard of patient care and makes a difference in the health and

lives of our patients and community.

Working Environment: The usual working space is a patient care and office area. Physical requirements of the job are detailed

within this job description. Direct patient care requires both fine and gross motor skills. Also subject to exposure to bloodborne

pathogens in patient care. Potential to be exposed to dangerous chemicals (cleaning and disinfecting agents). The environment

may be stressful at times, therefore the ability to work productively under stressful conditions is necessary.

ESSENTIAL JOB FUNCTIONS: Certified Medical Assistant with experience working in a fast-paced clinical setting providing

supervision of day-to-day patient care activities and overall clinic flow. Performs a variety of clinical and administrative functions

to supervise, support, and provide patient care. Displays strong organizational skills and can effectively multi-task. Responsible for

the daily oversight of clinical/patient care staff. Available onsite to address clinical and/or performance concerns, answer

questions, and direct next steps. Communicates appropriately with clear demonstration of knowledge and understanding of the

reporting matrix. Maintains strong working relationships with accessibility to other departments and work to provide education

for clinical staff in areas of need for improvement or change. Understands and fully utilizes electronic medical records (EMR) and

follows established workflows. Strong knowledge of surgical procedures, medical terminology, knowledge of CPT codes,

healthcare billing and authorizations. All duties are performed to supervise and assist in the care of patients and ensure efficient

operations of the provider practice clinic. Must have good communication skills, support teamwork in the delivery of care, and

demonstrate customer service relations congruent with Ohio County Healthcare’s mission, vision, and values. All supervision,

delegation, and patient care will be performed within professional scope. Work experience and/or leadership within an

outpatient/ambulatory/provider practice setting is optimal for this leadership position. Leadership experience will be considered in the absence of experience working in desired care setting.

1. Provide onsite supervision of day-to-day clinical operations

2. Deliver direct patient care

3. Primary point of contact for clinical staff

4. Coordinate clinical staff scheduling, coverage, and attendance tracking

5. Lead clinical training and education

6. Conduct real-time observations and complete competency assessments

7. Perform audits, rounding, and/or tracers for surveillance of regulatory compliance

8. Act as a liaison between clinical team, clinic mgr, and clinical staff operations mgr

9. Support/Provide patient education efforts

10. Ensure accurate and timely documentation in the EMR

11. Assist with prior authorizations, billing-related documentation, and coordination of referrals

12. Foster a positive work environment

13. Collaborate with other departments

14. Patient (significant others) Education

15. Support continuous improvement efforts

16. Additional
as per Organization Policy and evolving clinic needs

QUALIFICATIONS:

· Education: High School Diploma or GED

· Certification/Credential: Certified MA or AB-ROE required

·

Experience: Previous experience in like setting preferred. 2+ years’ experience working as medical assistant in

clinical/ambulatory/outpatient setting strongly preferred

· Other: BLS provider status at hire or obtained within 6 months of hire. Must be able to communicate effectively with

physicians, patients and the public and be capable of establishing good working relationships with both internal and

external customers. Basic keyboarding and computer skills. Ability to follow written and/or verbal instructions

effectively. Experience with medical office protocols/procedures and medical terminology. Experience navigating

electronic medical records (EMR) strongly preferred