Job Description

Ambercare Hospice is seeking a compassionate and dedicated Clinical Team Assistant to join our newly restructured team in Albuquerque, NM Under new leadership, we are proud to cultivate a culture rooted in compassion, trust, flexibility, and transparency. This is an exciting opportunity to be part of a positive transformation—where team members support and uplift one another in order to provide the highest quality care to patients and their families during life’s most critical moments.

Ambercare is a leader in home health and hospice care throughout New Mexico, with over 20 years of trusted service. As part of the Addus HomeCare family, we serve thousands of patients across the region—combining heart, professionalism, and the highest standards of care.

Why Choose a Career with Ambercare Hospice?

• Monday – Friday with flexibility scheduling
• Competitive pay PLUS mileage.
• Meaningful work supporting patients and families in their time of greatest need
• Career Growth: 80% of our nurse leaders started in field roles—we promote from within.
• Manageable Caseloads We believe in quality over quantity—our average patient load is kept reasonable so you can focus on what matters most: care.
• Comprehensive Benefits Package: Enjoy full benefits starting the first of the month after hire, including medical, dental, and vision coverage. A 401(k) with company match, generous paid time off, tuition reimbursement, and a Hospice Certification bonus and salary

What We offer:

• Great culture and team atmosphere
• Comprehensive benefits, including medical, dental, and vision, effective on the first of the month
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs

What You’ll Do:

• Manage all daily clinical records functions including establishing and implementing clinical records policies.
• Ensure clinical record systems are maintained in compliance with state, federal and other regulations.
• Maintain comprehensive working knowledge of state, federal, and other documentation regulations and serves as a resource for appropriate organization personnel.
• Protect all clinical records through the establishment and implementation of control procedures for all open and closed records.
• Protect the confidentiality of patient and organization information through effective controls and direct supervision of clinical records.
• Forward copies of clinical records to authorized users according to policy.
• Complete an administrative record audit following patient discharge and forward the record to the Clinical Supervisor for clinical audit.

Qualifications:

• Prefer at least three years’ experience in clinical records management, preferably in hospice care operations.
• LVN/LPN license preferred, but not required.
• Information systems knowledge required.
• Demonstrated ability to supervise and direct clerical personnel.
• Demonstrates good communication skills and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.