Northwell Health

Clinical Support Services Assistant

Northwell Health  •  Suffolk, VA / Port Jefferson, NY (Onsite)  •  4 days ago
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Job Description

Job Description

Helps in coordinating visits between patients and clinicians. Schedules procedures; delivers instructions; assists the acquisition, transcription, and distribution of clinical requests for service; receives patients.

Job Responsibility

  • Aids tasks related to patient scheduling, including confirming, coordinating, and providing technical support for patient visits.
  • Assures confidentiality of patient information and medical records.
  • Prepares lab requisitions for lab samples according to laboratory destination; labels, prepares and stores lab samples in accordance with required laboratory specifications; ensures collection of lab specimens by appropriate lab courier.
  • Collects and organizes supplies ensuring all work areas are restocked appropriately; reviews and restocks crash cart supplies and log/record routinely as directed, and informs team leaders regarding expired emergency drugs; assists team leaders with ordering and purchasing of all necessary office supplies.
  • Provides assistance to the clinician and patient; ensures preparedness of patients and processes.
  • Assists clinicians in all clinical observations/information by using relevant software.
  • Serves as a liaison, to coordinate information between clinicians and facilities, patients, and other key personnel.
  • Collaborates with team leaders to ensure all quality control measures have been addressed.
  • Enhances the patient experience, and is responsible to achieve patient satisfaction.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

  • High School Diploma or equivalent required.
  • 0-1 years of relevant experience, required.


*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Northwell Health

About Northwell Health

Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians.

At Northwell, we focus on cultivating an environment that inspires growth, empowers leadership, and encourages breakthroughs, not just in the communities we serve but in the careers of those who make an impact in the lives of so many. We are committed to our mission and our core values – including being Truly Inclusive. We value everyone’s perspectives, backgrounds and experiences. This is demonstrated in the work we do together, and how we care for each other, our patients, their families and the communities we serve.

We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 100,000+ employees – 19,000+ nurses and 5,000+ employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better. 

We’re making breakthroughs in medicine at The Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies.

For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, X, Instagram and LinkedIn.

Interested in a career at Northwell Health? Visit Jobs.Northwell.edu and explore our many opportunities.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Lake Success, NY
Year Founded
1997
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