Job Description

Working closely with the Service Delivery Manager to support and manage new and utilising quality and productivity data to enable professional development in line with the Performance Excellence Framework, experienced Functional Assessors to provide supervision and feedback.

Accountabilities of the role:

• Developing a close relationship with the RDM to promote joint working
• Carry out regular 1:1 supervision, clinical observations, and dip tests/ live dip tests, audits, coaching FAs in line with defined Support Pathways based on quality performance related risk assessments.
• Monitor trends and specific emerging issues that need to be addressed, delivering group quality improvement sessions where common issues are apparent.
• Supervise the support pathways of Functional Assessors as defined within the Performance Excellence Framework, utilising clinical audit and quality outcomes with a view to achieving sustained quality improvement within the contract.
• Apply critical thinking and logical reasoning to support the FAs to produce accurate, and detailed reports, utilising DWP systems and processes.
• Ensure that reports are completed to a high standard to achieve the required quality grades, including in relation to accurate spelling and grammar.
• Support achievement of service delivery KPIs through provision of an effective and efficient Assessment Service
• Liaise with a range of clinical peers across the NHS and private healthcare sector, charities, and support organisations to obtain and evaluate evidence that assists in the production of detailed reports.
• Proactively develop knowledge of health conditions through engaging with Continuous Professional Development (CPD) opportunities in line with professional registration and contractual requirements.
• Undertake any training required to carry out Functional Assessor role e.g., Paper-based Reviews and initial Triage.
• Take ownership of professional revalidation to ensure that this is completed within the required timescales.
• To maintain personal approval in specific disciplines/tasks as per the PIPAG guidelines.

Essential Criteria

• A minimum of 12 months recent experience as a DWP approved Functional Assessor, achieving consistently high-quality clinical audit outcomes.
• Be HCPC / NMC/ GMC registered with no restrictions on practice.
• Have a proven record of proactively engaging with relevant Continual Professional Development (CPD).
• Broad-ranging clinical experience across a range on conditions, including working with adults.
• Demonstrable knowledge of the clinical aspects and likely functional effects of a wide range of medical conditions, including skills in assessing people and the ability to perform a relevant examination.
• Knowledge and skills in assessing people with conditions affecting mental health, intellectual and cognitive function including the ability to perform a relevant examination.
• Ability to critically evaluate evidence and use logical reasoning to provide accurate evidence-based advice.
• Have excellent interpersonal and written communication skills that include the ability to interact sensitively and appropriately, take a comprehensive, history; accurately recording clinical findings, producing succinct, accurate reports in Plain English, while utilising a questioning style that allows the Claimant to talk freely about their level of function.
• Be able to take part in the continuous feedback cycle, including 360-degree feedback, and use this feedback to improve practice.
• Efficient IT skills and an ability to type notes accurately whilst conducting assessments (30 words per minute minimum)
• Ability to maintain a strong work ethic while working independently.
• Ability and willingness to share clinical experience and knowledge to positive effect within a team.
• Comfortable working to team and individual targets
• An eye for detail
• Driven and flexible.
• Demonstrable ability to manage time effectively.

Desirable criteria.

• Experience in delivering feedback and planning personal and professional development in a clinical setting.
• Positive approach to utilising feedback to maximise personal and professional development, for self and others.

Driven to support others through sharing knowledge, experience, and best practice.

Information Security:

All Ingeus personnel are required to comply with Ingeus’ policies relating to Information Security and Data protection, specifically to:

• Protect all information assets from unauthorised access, disclosure, modification, destruction & interference.
• Treat the security of all information assets according to their designated information security classification.
• Ensure that they only access information assets that they are authorised to do so.
• Adhere to the procedure for reporting any security weakness or event.
• Commit to, and participate in, personal development of information security awareness & knowledge.
• Comply with all laws and contractual obligations regarding the protection of data.
• Understand that any breach of Ingeus’ Information Security and Data Protection policies may be a disciplinary offence under the Ingeus’ Disciplinary policy.