Job Description

Job Summary

As a Clinical Support Supervisor, you'll help lead and develop a team of dedicated healthcare professionals while supporting efficient daily operations and high-quality, patient-centered care.

This is a great opportunity for someone who enjoys mentoring others, solving problems, and making a meaningful impact on their team and the patients we serve.

Job Description

What You'll Do

• Lead & Support Your Team: Coordinate daily staffing assignments, provide guidance, and ensure smooth clinical operations.
• Coach & Develop Staff: Provide orientation, training, mentorship, and ongoing feedback to help team members succeed.
• Support Team Performance: Participate in hiring, performance evaluations, staff development, and employee relations.
• Promote Quality Care: Ensure departmental policies, procedures, and clinical standards are consistently followed.
• Problem-Solve & Collaborate: Address complex concerns, support workflow improvements, and work alongside your team to meet patient care needs.

What We're Looking For

• Graduate of an accredited Medical Assistant program or Medical Assistant certification/registration through a recognized credentialing organization, as outlined in the position requirements.
• Strong communication, organizational, and problem-solving skills.
• Ability to lead, motivate, and support a collaborative team.
• Commitment to delivering high-quality, patient-centered care.
• A positive, approachable leadership style with a passion for helping others grow.

Requirements

Graduate of an accredited Medical Assistant program OR hold one of the following certifications or registrations:

• Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA)
• Certification through American Medical Technologists (AMT)
• Certification through the National Healthcareer Association (NHA)
• Certification through the National Center for Competency Testing (NCCT)
• Registered Medical Assistant (RMA) through the American Registry of Medical Assistants (ARMA)
• Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)

One of the above qualifications is required.

The salary range shown reflects the base salary for this position. Individual compensation is determined based on factors such as experience, qualifications, skills, and market considerations. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

Scheduled Weekly Hours

40

Job Exempt

Yes

Benefits

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
• Employees have access to industry-leading leave for new parents.
• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.
• Tuition Reimbursement is available to all employees to further develop skills and career.
• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .