Job Description

A career can mean different things at different workplaces. Apply now to see what it means to us and what it’s like to work somewhere your voice is heard, your wellness is a priority, and your success matters.

Make a Difference in Youth Crisis Care

JOB TITLE: Clinical Supervisor: EMPS Youth Mobile Crisis

EMPLOYMENT TYPE: Full-time, 40 hrs/week

SCHEDULED HOURS: Monday-Friday 7am-3pm *Office-based

PROGRAM/LOCATION: Youth Mobile Crisis (EMPS), Middletown, CT

PC#: 3148

ABOUT THE PROGRAM: Emergency Mobile Psychiatric Service

EMPS delivers 24/7 crisis support for children and families experiencing emotional, behavioral, or situational distress. Services include:

• Crisis telephone triage and support
• Mobile crisis assessment and intervention
• Community-based care in homes, schools, courts, and other settings

Our mission is to provide early intervention, stabilization, and alternatives to hospitalization while strengthening families and communities.

Team Structure & Work Environment

As Clinical Supervisor, you will lead and support a multidisciplinary, fast-paced mobile crisis team, consisting of:

• Supervisory Crisis Intake/Triage managing incoming calls and coordinating responses.
• Master’s-level Clinicians providing mobile assessments and interventions with follow-up and linkage to services.

You will collaborate closely with:

• External partners including schools, hospitals, DCF, law enforcement, and community providers
• Internal quality, training, and compliance teams

This role blends hands-on clinical leadership with administrative oversight, offering a balance of:

• Real-time crisis consultation
• Staff coaching and development
• Program operations management

You’ll also participate in a broader leadership structure, receiving support from senior program leadership while helping guide team culture, performance expectations, and service delivery standards.

ABOUT THE POSITION: Clinical Supervisor

Duties & Responsibilities

• Provides case consultation, direction and leadership within the team.
• Ensures clients receive services that are focused on presenting problems and clients’ request for treatment.
• Directs crisis intervention efforts and intervenes as required.
• Monitors client meetings, admission, continued stay and discharge criteria.
• Reviews caseloads regularly to ensure appropriate utilization of services.
• Oversees hiring, training, and performance management of staff within the program.
• Facilitates team meetings.
• Participates in internal and external meetings as needed by program and agency, including delivering marketing, training and case consultation services.
• Ensures client, program and agency documentation and reports are completed in a timely manner and according to program, agency, funder and accreditation/licensing standards.
• Oversees the completion of chart audits and ensures that all necessary documentation is accurate and up to date.
• Acts as primary point person for program and provides back up or on call coverage as needed by program and agency.
• Ensures proper maintenance of vehicles/if applicable.
• Performs other duties as assigned. Provides clinical direction and leadership to the team, fostering a collaborative and effective working environment in collaboration with their supervisor.
• Ensures the completion of insurance authorizations for services rendered, as required.
• Actively participates in committees focused on service delivery and quality improvement within the agency.

QUALIFICATIONS:

Education: Master’s or higher in mental health related field required.

Experience: A minimum of 2-3 years’ experience as a clinician. Clinical supervisory experience required.

Licensure/Certification/Registration: LCSW, LPC, LMFT, or Licensed Psychologist required.

Training: Experience in related program service preferred

Why Join CHR?

Award-Winning Workplace:

• Proudly recognized as a Top Workplace for 12 consecutive years!

Generous Time Off:

• Enjoy ample paid time off, including a special day off for your birthday!

Retirement Savings:

• Benefit from contributions to your 403b Retirement Plan.

Comprehensive Insurance:

• Competitive premiums with added discounts on pet, auto, and home insurance!

Education & Tuition Support:

• Tuition reimbursement and professional development programs.
• Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites).
• Exclusive tuition discounts for CHR employees at several local colleges/universities.

Career Development:

• FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
• Clinical supervision and/or mentoring available at many programs.
• Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide.

Wellness Program:

• Annual wellness stipend.
• FREE premium subscription to the Calm app, for employees and their families.
• Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more!
• Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program.

Employee Involvement:

• Participate in leadership luncheons with our CEO and various agency committees!

Stay Informed:

• Weekly video updates from our CEO and monthly newsletters to keep you in the loop.

And So Much More:

• Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility.

Join us at CHR and be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!

COMPENSATION*

$64,326.15/minimum, and up commensurate upon experience

*Actual rates are determined at the time of offer and are based off of relevant experience, as well as adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked)

CHR is an equal opportunity employer, and we encourage all to apply.

Take the first step to a meaningful career and apply to CHR today!