Job Title: Clinical Supervisor

Location: Independence, MO

Department: Recovery Services

Employment Type: Full-Time

Are you a passionate behavioral health leader looking for an opportunity to make a meaningful impact while supporting individuals on their recovery journey? As a Clinical Supervisor, you will join a compassionate, collaborative team dedicated to transforming lives through high-quality mental health and substance use disorder services. This position offers the opportunity to lead and mentor clinical professionals, help shape program operations, influence positive client outcomes, and foster a culture of excellence. We are seeking a clinically skilled, organized, and mission-driven leader who thrives in a fast-paced environment and is committed to developing others while delivering exceptional care.

The Clinical Supervisor is responsible for providing clinical and operational oversight for a behavioral health program, ensuring the delivery of high-quality, client-centered services. This role oversees clinical service provision, supports and develops team members, coordinates care with community partners, monitors compliance and quality standards, and assists with program planning, budgeting, and performance improvement initiatives. The Clinical Supervisor serves as a leader, mentor, and resource for staff while promoting positive outcomes for clients and families.

This position offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

• Lead and supervise the delivery of high-quality mental health and substance use disorder treatment services while ensuring positive client outcomes.
• Provide clinical leadership through case staffing, treatment planning consultation, diagnostic review meetings, and ongoing support to clinical team members.
• Conduct assessments, intakes, individual therapy, family therapy, and group therapy services as needed to support program operations.
• Mentor, train, coach, and evaluate team members while promoting professional growth and maintaining supervision records and individualized development plans.
• Coordinate services with community agencies, referral sources, healthcare providers, and family members to ensure comprehensive client care.
• Monitor service delivery, client engagement, documentation quality, and productivity standards to ensure clinical appropriateness and regulatory compliance.
• Review client records and quality indicators to maintain accreditation, licensing, and organizational standards while implementing corrective actions as needed.
• Develop and maintain program schedules that support client needs, service accessibility, and operational efficiency.
• Assist with budget monitoring, fiscal planning, service utilization review, and resource management activities.
• Ensure continuous program coverage through staffing coordination, scheduling, and approval of team member leave requests.
• Respond to crisis situations, support incident management processes, and ensure appropriate follow-up and reporting.
• Promote quality improvement initiatives, evaluate program performance, and implement strategies to enhance service effectiveness.
• Maintain collaborative relationships with community partners and promote awareness of available services within the community.
• Monitor environmental safety, facility conditions, vehicle usage, and operational readiness to support effective service delivery.
• Support organizational goals, strategic initiatives, and other duties as assigned by leadership.

Education, Experience, and/or Credential Qualifications:

• Master's degree in Social Work, Counseling, Psychology, or a closely related field and a minimum of three (3) years of professional experience in behavioral health or substance use disorder treatment, including at least one (1) year of supervisory experience; OR
• Bachelor's degree in Social Work, Counseling, Psychology, Psychiatric Nursing, or a closely related field and a minimum of four (4) years of professional experience in behavioral health or substance use disorder treatment, including at least two (2) years of supervisory experience.
• Qualified Addiction Professional (QAP) certification through the Missouri Credentialing Board, Inc. or applicable state board with a minimum of four (4) years of professional substance use disorder treatment experience and three (3) years of supervisory experience; OR
• Counselor, Psychologist, or Physician licensed in Missouri with at least one (1) year of professional experience in substance use disorder treatment and one (1) year of supervisory experience.
• Qualified Mental Health Professional meeting one of the following criteria:
• Physician licensed to practice medicine or osteopathy with training in mental health services.
• Psychiatrist licensed under applicable state law.
• Psychologist licensed under Missouri state law with specialized mental health training.
• Professional Counselor licensed under applicable state law with specialized mental health training.
• Clinical Social Worker with a Master's degree in Social Work from an accredited program.
• Individual with a Master's or Doctorate degree in Counseling, Behavioral Health Counseling, Vocational Counseling, Psychology, Pastoral Counseling, Family Therapy, or a related field who has completed a practicum or possesses at least one (1) year of supervised experience under a mental health professional.

Additional Qualifications:

• Successful completion of criminal background, driving record, abuse/neglect, and fingerprint screenings.
• Current driver's license, acceptable driving record, and current automobile insurance.
• Obtain and maintain a driver's license in the state of residency.
• Must attain First Aid certification within three (3) months of employment and maintain certification thereafter.
• Must attain CPR certification within three (3) months of employment and maintain certification thereafter.
• Must complete Behavioral Management training within thirty (30) days of employment or the first available training opportunity.
• Must achieve thirty-six (36) hours of required training within a two-year period in accordance with applicable regulations.
• Annual maintenance of all required licenses, certifications, and credentials.
• Thorough knowledge of clinical best practices, treatment modalities, and behavioral health service delivery.
• Strong leadership, supervision, coaching, and staff development skills.
• Excellent verbal and written communication skills.
• Ability to coordinate services, develop corrective action plans, and evaluate program effectiveness.
• Ability to effectively manage multiple priorities while promoting quality, compliance, and client-centered care.

Physical Requirements

• Perform sedentary work involving exertion of up to 10 pounds of force occasionally and negligible force frequently to move objects.
• Utilize repetitive hand, finger, and arm movements for typing, writing, and computer-related tasks throughout the workday.
• Remain seated for extended periods while occasionally standing and walking as necessary to perform job duties.
• Perform essential job functions requiring visual concentration, communication, and administrative tasks in an office environment.

Keywords: Clinical Supervisor, Behavioral Health, Substance Use Disorder, Recovery Services, Mental Health, Clinical Leadership, Program Management, Addiction Treatment, Counseling Services, Team Supervision