Job Description

Join Us at Centricity Research!

Centricity Research is one of the largest clinical research networks in North America. We are a fully centralized Integrated Research Organization (IRO) specializing in conducting Phase I-IV clinical trials in over 35 therapeutic areas: inpatient and outpatient; pharmaceutical, biotechnology, and medical device trials.

About the role

We’re looking for a Clinical Screening Coordinator to lead patient recruitment and community outreach initiatives, ensuring the enrollment of high-quality patients in accordance with Centricity Research recruitment guidelines.

This role is a mix of two things in equal measure: getting out into the community — planning and running outreach events (like food truck events), building relationships with local primary care offices, and generating new recruitment channels — and spending significant time on the phone, calling and following up with patients from our database and those who've expressed interest in a study. You'll also step in for hands-on patient screening, labs, and blood draws when needed.

This is primarily not a patient-facing office role day-to-day, but you should be a flexible team player who's comfortable jumping in wherever the site needs support.

What you'll do

Community Outreach

• Take ownership of planning, setting up, and running community outreach events (e.g. food truck events, health fairs, community lectures) to promote Centricity Research and generate patient interest
• Brainstorm and pilot new types of outreach initiatives beyond standard events
• Build and maintain relationships with local Primary Care offices to explore referral and partnership opportunities
• Work with the Site Manager on enrollment and retention initiatives
• Problem solve and create contingency plans to optimize enrollment via recruitment initiatives

Patient Recruitment

• Spend significant time on the phone (potentially several hours a day) calling patients from our existing database or those who've submitted interest in a study
• Obtain and maintain a computerized database of all ad callers
• Return all phone calls/email responses to interested patients within 24-48 hours
• Complete database query reviews for study candidacy and conduct outbound calls for study interest
• Accurately complete recruitment tracking logs and all applicable clinical trial management systems
• Identify appropriate study candidacy based on knowledge of sites' recruiting and upcoming studies
• Provide study metrics regularly and ongoing feedback on recruitment initiative outcomes

Patient Screening & Study Support

• Complete Informed Consent and screening visits per study protocol and Centricity Research SOP
• Perform delegated tasks including review of demographic info, medication history, medical history, and vital signs (blood pressure, heart rate, temperature, weight, height, waist measurements)
• Be open to processing labs and performing (or learning to perform) blood draws — not a dealbreaker if you haven't done this before, but you shouldn't be squeamish about it
• Complete source documents, case report forms, and data queries accurately and on time
• Assist Central Recruitment, Research Operations, and/or Investigators with other tasks as needed
  
  

You Might Be a Great Fit If You:

• Love the idea of building community relationships and running events — you're a self-starter who can plan an outreach event from scratch and represent the organization well in person
• Are comfortable being on the phone for a large part of your day and don't mind high call volumes
• Communicate clearly and comfortably with patients and community partners by phone, email, and in person
• Stay organized and detail-oriented when juggling outreach planning, documentation, and scheduling
• Are curious about clinical research and excited to learn protocols, medical terminology, and research ethics
• Feel confident with everyday computer tools (spreadsheets, databases, email) and are open to learning CTMS or EMR systems
• Bring experience from a healthcare, research, or customer-facing role — experience as clinical research admin/coordinator is a great background for this role, since you're already comfortable talking with patients in that setting — or you're ready to dive in and learn on the job
• Aren't squeamish about labs or blood draws, even if you haven't done them before
  
  

Why Centricity Research?

Our Mission

We connect people to scientific advancements through groundbreaking research within a deeply human experience.

Our Core Values

• Quality We aim for excellence and integrity in everything we do - because lives depend on it.
• Care We show up for each other, our customers, and our mission - always going the extra mile.
• Be the Change You Seek We're adaptable, forward-thinking, and constantly improving - for the betterment of all.
• One Team We collaborate, support one another, and succeed together.
• Grow for Good We grow with purpose - to expand access to research and improve global health.
• Own It We take initiative, deliver results, and follow through - with passion and accountability.

Benefits

• Comprehensive health, dental, and vision insurance
• Enhanced EAP – mental health support
• Flexible PTO + paid holidays
• Continuing education reimbursement
• 401(k) / RRSP with company match and immediate vesting

Ready to Apply?

We’d love to hear from you – apply now!

We’re an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and will provide accommodations during the hiring process upon request.