Job Description

• Responsible for the sales and marketing of EP Products by providing clinical consultation, teaching, and support on the use of the products and its appropriate application in the clinical setting.

• Provide consultation to customers on the complete Atrial Fibrillation Division product line.

• Provide accurate technical support and troubleshooting to develop business in the territory.

Responsibilities:

• Provides formal in-service / education to Electro-Physiologists

• Demonstrates a thorough understanding of the product and technical knowledge; including cardiac mapping and ablation techniques.

• Provide expert clinical consultation on the use of our system to the Electro-Physiologists and lab support staff.

• Coordinate all necessary logistics related to hospital training for new accounts.

• Initiate, develop, expand and maintain excellent customer rapport and relationship.

• Exhibit sound business sense and logic when utilizing the assigned expense budget.

• Participate in on-site procedure observation to ensure new product evaluation is successful, utilization is encouraged, customer and personal technical knowledge are enhanced, and customer rapport is developed.

• Provide timely and comprehensive market information to management as requested.

OTHER FUNCTIONS AND RESPONSIBILITIES:

• Willing to travel and work overtime.

• Handle and process customer complaints in a timely manner and according to Abbott Asia and Abbott Malaysia policy and requirement

• Execute the job responsibilities according to applicable standard operating procedures of Abbott Asia and Abbott Malaysia

• Ensure applicable standard operating procedures of Abbott Asia and Abbott Malaysia are executed.

• Perform other related functions and responsibilities assigned by the supervisor

PREFORMANCE FACTORS:

• Focuses on the Customer: Is dedicated to meeting the needs of internal and external customers.

• Delivers Results with Integrity: Meets commitments and produces the right results at the right time. Adheres to moral and ethical principles. Believable and trustworthy. Does what he/she says they are going to do?

• Teamwork/Supporting our Colleagues: Collaborates with co-workers to achieve workgroup and company goals.

• Initiative: Takes action without prompting or direction from others. Constantly strives to improve own and company performance.

• Personal Involvement: Personally, engages his/her interests, emotions or commitments in their work.

Skill, Education, Experience

• Bachelors Degree (± 16 years) Biomedical Engineering, Nursing or related health sciences.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Support Services

DIVISION:

EP Electrophysiology

LOCATION:

Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)