Job Description

Clinical Sales

Role reports to: Business Development Manager

Location: Riyadh, Saudi Arabia

Purpose

The Clinical Specialist is responsible for providing clinical and product support, customer education and training, and guidance on the appropriate use of Medline’s SPT products across all hospital types. The role works closely with the Business Development Manager, Product Management, Marketing, Regulatory Affairs, distributor partners, and other internal functions to support customer needs, strengthen product knowledge and adoption, and contribute to business growth through clinical expertise and customer engagement.

Activities & Responsibilities

• Provide clinical and product support to customers and healthcare professionals.
• Deliver product education and clinical training to customers, both face-to-face and online.
• Support the appropriate and effective use of Medline’s SPT products through clinical guidance.
• Conduct product demonstrations, workshops, and educational sessions as required.
• Work closely with the Business Development Manager to provide clinical and product expertise in support of customer needs and business opportunities.
• Support the introduction and launch of new products through customer education, training, and clinical support.
• Develop training materials and other educational content for customers and internal teams.
• Gather customer feedback and clinical insights and communicate them to relevant internal functions.
• Maintain strong knowledge of the product portfolio and its clinical applications.
• Collaborate with Product Management, Marketing, and other internal functions to support product awareness, education, and customer engagement.
• Work with distributor partners to deliver customer training and clinical product support.
• Provide clinical and product information to Regulatory Affairs as required.

Job Requirements

• Bachelor’s degree in healthcare, life sciences, biomedical sciences, or another relevant field.
• 3–5 years of relevant experience in the healthcare or medical device industry, preferably in a clinical, product, application, or customer-facing role.
• Strong clinical and product knowledge.
• Strong presentation, communication, and training skills.
• Ability to communicate clinical and technical information clearly to customers.
• Strong analytical and problem-solving skills.
• Ability to work effectively across different functions and in a multicultural environment.
• Strong customer engagement and relationship-building skills.
• Fluency in English and Arabic is mandatory, including the ability to deliver clinical training in both languages.
• SCFHS (Saudi Commission for Health Specialties) registration preferred.
• Willingness to travel 25–50% across KSA and the GCC.