Job Description

Job Summary

The Interim Clinical Resource Medical Assistant–Registered (MA-R) is a role focused on supporting the healthcare team in delivering patient care. This position may assist with both direct and indirect patient care tasks. The MA-R’s scope of practice is determined by their training, demonstrated competency, and endorsement by a designated healthcare practitioner, in accordance with Washington State regulations.

This role carries out delegated tasks as authorized through practitioner endorsement and provides both clinical support and clerical assistance to help maintain efficient patient flow.

Essential Functions: These functions are fundamental to the role and must be performed with or without a reasonable accommodation.

Competency Per Endorsement

1. Fundamental Procedures

1. Wrapping items for autoclaving
2. Procedures for sterilizing equipment and instruments
3. Disposing of biohazardous materials
4. Practicing standard precautions
5. Clinical Procedures
6. Preparing for and assisting in sterile procedures.
7. Taking vital signs.
8. Preparing patients for examination.
9. Observing and reporting patients’ signs or symptoms.
10. Specimen Collection
11. Obtaining specimens for microbiological testing.
12. Instructing patients in proper technique to collect urine and fecal specimens.
13. Finger and/or heel stick to collect a blood specimen
14. Tests waived under the federal clinical laboratory improvement amendments program.
15. Patient Care
16. Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge.
17. Maintaining medical and immunization records. Obtaining vital signs, obtaining and recording patient history.
18. Preparing and maintaining examination and treatment areas. Sorting, storing, and restocking exam/procedure rooms with supplies.
19. Preparing patients for and assisting with routine and specialty examinations, procedures, treatments, and minor office surgeries utilizing no more than local anesthetic.
20. Assists with providing organized patient flow.
21. Works closely with provider and nursing staff to help facilitate rapid response to patient needs.
22. Screening and following up on test results as directed by a healthcare practitioner.
23. Prepares patient referrals.
24. Assists provider/nursing staff with patient tracking systems. Enters patients into appropriate recall plans.
25. Administration of eye drops, topical ointments, and vaccines including combination or multidose vaccines.

Essential Duties & Responsibilities: These functions are fundamental to the role and must be performed with or without a reasonable accommodation.

1. Performs other duties and tasks as assigned by supervisor
2. Start shift on time and meet attendance standards per the FTE assigned in HRIS system.
3. Follow safety policies and maintain a clean, safe work environment.
4. Demonstrate sound work ethics, flexibility, and cultural sensitivity
5. Uphold CVCH’s mission and core values in all interactions.
6. Comply with CVCH policies, Joint Commission standards, and HIPPA regulations.

Non-Essential Functions: These are tasks that are included in the role but are not critical. They may be reassigned or modified without fundamentally changing the job.

• Run ad hoc reports as requested.
• Participate in internal committees or special projects.
• Contribute to internal communications or newsletters.

MA-R Additional Functions:

• Function independently without direct supervision.
• Cross-trained to support MA staff across all departments and comfortable working at multiple sites
• Willing to commute day of, to Chelan and all other clinical sites.
• Maintains a strong working knowledge of all departments
• Serves as a positive role model and influencer among peers

Qualifications:

Education

• High School Diploma or equivalent.

Certification/Licensure:

• Basic Life Support (BLS) or CPR required or must be able to obtain within first 90 days of employment.
• Must be eligible for Medical Assistant-Registered Licensure.

Experience

• Background in medical preferred, but not required.

Language Skills:

• English and Spanish fluency preferred
• English fluency required

Skills & Competencies needed:

• Strong interpersonal and communication skills
• Analytical and problem-solving abilities
• Ability to manage sensitive and confidential information

Work Environment & Physical Demands:

• Typical office environment
• Sit, stand, walk, often
• Reach occasionally
• Kneel or crouch minimally
• May need to lift up to 10 pounds
• Visual acuity for close and distance work

Exposure to Hazards:

• Moderate noise
• Standard working conditions

Blood/Fluid Exposure Risk:

• Category I – Tasks routinely involve a potential for mucous membrane or skin contact exposure to blood, fluids or tissue. Use of personal protective equipment (PPE), when appropriate, is required

Age Specific Competency

1. Neonatal (Birth – 30 days)
2. Infant (30 days to less than 1 year)
3. Pediatric (1 year – 12 years)
4. Adolescent (12 years – 18 years)
5. Adult (18 years – 65 years)
6. Geriatric (65 years – Death)

Telecommuting:

Not eligible for telecommuting.

Equal Opportunity Statement:

• CVCH is an equal opportunity employer and embraces diversity in the workplace. We are committed to providing a respectful, inclusive, and supportive environment for all employees.

Benefits

*Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE

Benefit:

Coverage:

Effective:

Medical

Premera (Self Insured)

Preferred Provider

Employee covered - $70.00 per month

Dependents covered – please refer to the benefits Guide 2026 for rates

First of the month following the first date of employment.

Dental

Washington Dental

Employee covered – 100%

Dependents covered – 50%

First of the month following the first date of employment.

Paid Leave

120 hours – Year 1

136 hours - Year 2

Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years.

Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB.

Extended Illness Bank (EIB)

Allows for maximum accrual of 200 hours

PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act.

Holidays

64 hours related to:

· New Year’s Day

· Memorial Day

· 4th of July

· Labor Day

· Thanksgiving Day

· Day after Thanksgiving

· Christmas Eve

· Christmas Day

Holidays are based on an 8-hour day. Providers will receive a holiday pool of 64 hours as a 1.0 FTE at the beginning of each calendar year. Holiday pool hours must be used by December 31 of each calendar year; unused holiday pool hours will be forfeited. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year.

Diversity Days

3 Diversity Days

Available after the first payroll cycle after start date. Diversity days will be prorated based on start date as outlined below:

• Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE)
• May 1 – August 31: 2 diversity days (16 hours if 1.0 FTE)
• Sept 1 – Dec 31: 1 diversity day (8 hours if 1.0 FTE)

Please refer to the Paid Leave policy for additional details.

403(b) Retirement Plan

Lincoln Financial

150% CVCH match up to 3% of the employee’s contribution

Immediately. Vesting schedule:

20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years.

Employee Assistance Program

Mutual of Omaha

Free short-term counseling for employee and family

Immediately. Call 800-316-2796

Long-term Disability

Mutual of Omaha

Employee Only (variable)

First of the month following the first date of employment.

Benefit:

Coverage:

Effective:

Basic Term Life

Mutual of Omaha

Employee Only (1x annual salary, up to $200,000)

First of the month following the first date of employment.

Group Accidental Death and Dismemberment (AD&D)

Mutual of Omaha

Employee Only (1x annual salary, up to $200,000)

First of the month following the first date of employment.

Supplemental Term Life

Mutual of Omaha

Employee / Spouse / Dependent(s)

First of the month following the first date of employment.

Voluntary AD&D

Mutual of Omaha

Employee / Family

First of the month following the first date of employment.

Health Reimbursement Arrangement

RedQuote

Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year.

First of the month following the first date of employment.

Flex Plan: Medical

RedQuote

Flex Plan: Maximum $3,400 per year

Direct Deposit available

First of the month following the first date of employment.

Flex Plan: Dependent Care

RedQuote

Flex Plan: Maximum $7,500 per year

Direct Deposit available

First of the month following the first date of employment.

AFLAC

Supplemental insurance – cafeteria plan

First of the month following the first date of employment.

Wellness Stipend

CVCH will reimburse staff up to $30 per month for a local gym membership

OR

CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.)

Immediately. Once employee has submitted invoice to HR/Payroll department.

Cell Phone Discounts

Discounted monthly access fees

Discounted select accessories and special equipment

Available for personal cell phones, currently in place with AT&T & Verizon

Benefit:

Coverage:

Effective:

Tuition Reimbursement

For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of:

· $4,000 for an Associate’s degree, vocational, technical, or certification program

· $6,000 for a Bachelor’s degree

· $8,000 for a Master’s degree

Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply.

Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.