Job Description

Clinical Resource Equity Coordinator I Posting Number
req26272 Department
Poison Control Center Department Website Link
https://az-reach.com/ Location
Greater Phoenix Area Address
Phoenix, AZ USA Position Highlights

Our Mission: To bridge every community in Arizona through healthcare innovation.

Our Team: The Arizona Reach program is a 24/7 service that coordinates acute medical care transfers out of IHS, PL 93-638, and critical access hospitals across Arizona. AZ REACH streamlines the transfer process by facilitating calls for placement, connecting practitioners, and following through on placement progress, allowing referring facility team members to focus on care. Come join a team that not only saves practitioners time, but it also saves patient lives.

Your Role: As a Clinical Resource Equity Coordinator you are part of a team that is responsible for coordinating patient transfer logistics for all transfer requests coordinated through the Arizona REACH Line. This critical team member provides ongoing support to internal and external stakeholders by ensuring patient transfers are occurring in a manner consistent with defined processes and protocols. This role is for you if you have a desire to make an impact on the lives of others while using your talent for customer service in a health sciences environment.

Schedule may vary based on FTE and business needs. Some holiday work will be required

The availability requirements for this role are:

• Minimum of 5 days of availability per month.
• Available to work and available throughout a 12 hour day shift hours from 0600–1830.

Visa sponsorship is not available for this position.

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here

Duties & Responsibilities

• Interpret and execute transfer requests to determine equipment and services required for a safe and smooth patient transfer.
• Organize and deliver all clinical services as directed by clinical representatives of the Arizona Centralized Transfer Line.
• Determine if best to use external or internal resources based on factors which include but are not limited to urgency, system saturation, recent activity, and clinical expertise.
• Act as an integral member of the centralized transfer line for patient transfers throughout the continuum.
• Compile and prepare documentation related to appropriate sequence of events so as to provide quality transfers efficiently.
• Coordinate with internal personnel and external agencies to address continual demand for patient transfer and maintain a list of anticipated needs and projected resources in a complex environment.
• Receive, verifiy and provide ongoing follow-up requests and referrals/orders.
• Enter, maintain, and archive data in computer files for organizations as required using multiple software platforms.
• Build referrals using information in patient medical record to provide minimum data necessary to coordinate patient services.
• Identifiy, resolve and communicate real and potential problems and information to appropriate leadership members. Prioritizes safe utilization of resources.
• Create and distribute individualized ad-hoc reports upon request.
• May supervise or train staff depending on work assignment.
• Perform all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
• Provide all customers of the state of Arizona with an excellent service experience by consistently demonstrating our core and leader behaviors.

Knowledge, Skills and Abilities:

• Knowledge of medical terminology and human anatomy a plus.
• Ability to stay calm under high-pressure conditions and timelines.
• Excellent customer service skills, and ability to multi-task in a fast-paced environment.
• Ability to be detail-oriented and have good organizational skills.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• High School Diploma and five (5) years of relevant work experience required.
  OR
• Associate's degree and three (3) years of relevant work experience required.
  OR
• Bachelor's degree and one (1) year of relevant work experience required.

Preferred Qualifications

• Previous experience as a Medical Scribe, CNA, LPN, RN, EMT, or Medical School student preferred.

FLSA
Non-Exempt Full Time/Part Time
Part Time Number of Hours Worked per Week
Varies Job FTE
0.025 Work Calendar
Fiscal Job Category
Outreach and Community Engagement Benefits Eligible
No Benefits Rate of Pay
$22.77 - $28.46 Compensation Type
hourly rate Grade
6 Compensation Guidance
The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator Career Stream and Level
PC1 Job Family
Cmty Outreach Job Function
Outreach & Community Engage Type of criminal background check required:
Name-based criminal background check (non-security sensitive) Number of Vacancies
2 Target Hire Date
Expected End Date
Contact Information for Candidates
Christina Christel I cchristel@arizona.edu Open Date
6/16/2026 Open Until Filled
Yes Documents Needed to Apply
Resume and Cover Letter Special Instructions to Applicant
Notice of Availability of the Annual Security and Fire Safety Report
In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.