Job Description

Join our Panoramic Science Team, as our East Regional Manager, Site Operations. This position is fully remote, managing our Site Operations in the Eastern Region. Travel is required up to 80%.
To learn more about our Science Division visit: https://panoramichealth.com/comprehensive-care/clinical-research-and-data/

The Regional Manager, Site Operations (RMSO) provides operational and strategic leadership for a portfolio of clinical trial sites within an assigned region. The RMSO ensures that all sites operate efficiently, comply with SOPs, GCP, and regulatory standards, and achieve performance goals in alignment with the organization’s growth strategy. This role is pivotal in enabling site expansion, optimizing performance, and ensuring quality outcomes in collaboration with cross-functional partners.

Responsibilities:
• Recruit, hire, and onboard new site staff (CRCs, Research Assistant and other site staff) across the assigned region.
• Develop and manage staffing plans that support site growth and study demands.
• Performance management for site-level staff.
• Ensure space, staffing, and resource plans align with enrollment and growth goals.
• Provide strategic and day-to-day operational leadership for all active and startup studies within the region.
• Takes the lead Ensure timely site activation, regulatory compliance, and readiness for sponsor/CRO monitoring, SIVs, and audits.
• Monitor site performance (enrollment, data quality, deviation rates, visit compliance, etc.) and implement corrective actions as needed.
• Drive enrollment performance and manage recruitment programs at regional sites.
• Enable site growth in alignment with the organization’s value-creation plan.
• Ensure site readiness for sponsor visits, monitoring, audits, and inspections.
• Ensure adherence to GCP, ICH, SOPs, and study-specific requirements across all sites.
• Partner with QA teams to prepare for sponsor audits, regulatory inspections, and internal quality reviews.
• Ensure proper use and maintenance of eSource/CTMS (e.g., CRIO, SiteVault, or equivalent), IP management, and temperature-monitoring documentation.
• Oversee timely reporting of deviations, adverse events (AEs/SAEs), and other regulatory
• Work cross-functionally with Regulatory, QA, and practice teams to address any operational or quality issues.
• Support timely reporting of deviations, AEs/SAEs, and other compliance requirements.
• Partner with internal QA and sponsor teams to ensure continuous audit and inspection requirements.
• Oversee vendor relationships including courier services, sharps disposal, equipment readiness and other essential service providers.
• Manage procurement, maintenance, and calibration of site equipment in collaboration with internal teams and external vendors.
• Ensure all vendor services are in compliance with site and study requirements.
• Partner with regulatory and practice leadership to resolve operational challenges and maintain study quality.
• Act as a liaison between sites, central operations, sponsors, CROs, and other external partners.
• Contribute to SOP development, process improvement initiatives, and implementation of standardized workflows.
• Track and report on key performance indicators (KPIs), including enrollment targets, monitoring/audit findings, and operational milestones.
• Present regional updates and performance insights to leadership during operational reviews and leadership meetings.
• Identify and escalate barriers to performance early, partnering with leadership to implement solutions.
• Perform other duties and responsibilities as required, assigned, or requested
Qualifications:
• Bachelor’s degree in Life Sciences, Nursing, or related field required; advanced degree (e.g., MPH, MS, MBA) preferred.
• 5–7+ years of progressive clinical research experience at site, CRO, or sponsor level.
• 3+ years in a multi-site leadership/management role with demonstrated success in improving site performance.
• Strong understanding of ICH-GCP, FDA regulations, and clinical trial operations.
• Experience with eSource, CTMS (e.g., CRIO), EDC systems, and integration of clinical technologies.

The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment

For information about our Privacy Policy, please visit here