Job Description

Salary

The salary range for this position is CAD $32.43/Hr. - CAD $46.62/Hr.

Job Accuracy Posting Flag

The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required

Great research ideas don't change patient care on their own—they need the right support to become reality.

As a Clinical Research Coordinator with Providence Research, you'll help investigators bring clinical studies to life from start-up to closeout, providing the expertise, coordination, and guidance that enables high-quality research to move forward and improve care. Reporting to the Director, Clinical Research Administration, the Clinical Research Coordinator, Providence Research operates as part of a centralized Providence Research resource. In this role, you’ll support multiple Principal Investigators (PIs) and study teams based on evolving operational needs. While you’ll receive functional direction from assigned teams, your primary accountability remains within Providence Research.

This position is designed for someone who thrives in an agile, collaborative environment. Rather than being embedded with a single investigator, you’ll act as a resource across Providence Research's teams, working in a variety of clinical research studies and study participant activities, requiring adaptability, initiative, and the ability to quickly integrate into new study environments while maintaining consistency in regulatory compliance, data quality, and participant care.

What you'll be doing:

• Coordinate Clinical Trials from Start-Up to Closeout Lead the day-to-day coordination of clinical research studies, supporting protocol implementation, study start-up activities, participant enrollment, regulatory processes, ongoing study conduct, and closeout activities.
• Support Investigators and Study Teams Across Providence Research: Partner with multiple Principal Investigators and interdisciplinary teams, providing research expertise, operational support, and guidance to help studies run efficiently and in compliance with regulatory and ethical requirements.
• Recruit, Support, and Coordinate Research Participants: Manage participant-facing activities including recruitment, screening, informed consent, scheduling, follow-up, and ongoing communication to ensure a positive and safe research experience.
• Ensure Research Quality, Compliance, and Data Integrity: Maintain study documentation, manage research data, support audits and monitoring visits, and ensure all research activities meet protocol requirements, regulatory standards, and best practices.

Please note that on-site presence will be required during the probationary period, with some hybrid work and flexible hours available at manager's discretion upon completion of said probationary period.

What You Bring

Education, Training and Experience:

• Bachelor’s Degree in a health or social science field, or an equivalent combination of education, training, and experience.
• Minimum four (4) years of experience in human clinical research (Phase 1–4), preferably in both academic and industry-sponsored studies, with demonstrated experience in independently coordinating multiple studies and adapting to varying study requirements and teams.
• Must complete GCP, TCPS2, Health Canada Division 5, and TDG training prior to interacting with participants and maintain certification as required.

Demonstrated experience in:

• Study start-up, conduct, and close-out activities
• Data management and electronic data capture systems
• Regulatory submissions and REB processes
• Working across multiple investigators or projects simultaneously

Assets:

• SOCRA, ACRP, or equivalent certification
• Experience with electronic data capture systems (e.g., REDCap)
• Experience working within a centralized or shared service research model

Skills and Abilities:

• Demonstrated ability to work effectively across multiple teams and adapt to varying investigator styles and study requirements
• Ability to rapidly onboard to new protocols, workflows, and study environments
• Strong organizational agility with the ability to manage competing priorities and switch tasks efficiently
• High level of independence, accountability, and initiative within a distributed service model
• Ability to establish credibility and build relationships quickly with new teams and stakeholders
• Excellent communication skills (verbal and written), with clarity, tact, and professionalism
• Strong attention to detail and data management skills
• Demonstrated analytical, planning, and problem-solving abilities
• Ability to understand and apply complex clinical trial protocols and regulatory documents
• Proficiency with Microsoft Office and research data systems
• Demonstrated ability to mentor and support others
• Physical ability to perform the duties of the position

What We Offer

• Competitive Pay: $63,484 - $91,259 CAD per year, depending on experience

• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.

• State-of-the-art facilities:  The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.

• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

• Meaningful impact: You will have the opportunity to work for an organization that is deeply committed to safeguarding of our surrounding environment by contributing to high quality care while promoting sustainable practices in your everyday work.

• A comprehensive health benefits package including dental, vision, and life insurance as well as pension.

Who We Are

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence Health Care has grown into a globally recognized leader in research, teaching, and care. As individuals within a mission-driven organization, we choose to be part of PHC because we value its long-standing dedication to social justice and compassionate care, its active efforts to advance environmental sustainability and planetary health, and its meaningful engagement in the process of Truth and Reconciliation with Indigenous Peoples. Curious about our culture and what it’s really like to work here? Check out the video below to meet some of the incredible people who make Providence a truly special place to work.

Your Day to Day:

• Provides coordinated research support across multiple studies and Principal Investigators, managing competing priorities and adapting workload in response to evolving program needs within a centralized research model.
• Coordinates clinical trials from start-up through closeout, including protocol review and implementation, study preparation, and ongoing collaboration with multidisciplinary study teams to ensure seamless execution.
• Leads participant-facing study activities, including recruitment, screening, informed consent, enrollment, scheduling, and follow-up, while building rapport and supporting participants through complex study procedures.
• Monitors participant safety and study compliance by observing, documenting, and reporting adverse events, and ensuring all activities adhere to study protocols, regulatory requirements, and ethical standards.
• Performs comprehensive data and documentation management, including chart reviews, data collection and entry, and maintaining accurate, complete, and audit-ready source documentation in accordance with study timelines.
• Maintains and supports study documentation and regulatory processes, including preparation for audits, inspections, and monitoring visits, and development of study materials such as regulatory binders, logs, and reports.
• Facilitates effective communication and coordination between study teams, participants, and stakeholders to ensure efficient workflow and high-quality study delivery.
• Supports operational consistency and quality improvement by promoting standardized research practices across studies and contributing to process enhancements within the centralized model.
• Performs clinical and administrative study tasks, including basic sample collection and tracking participant compensation, in accordance with training and protocol requirements.
• May support training, mentoring, and supervision of research staff, contributing to team development and knowledge sharing.
• Performs other related duties as assigned.

We acknowledge that Providence Health Care & the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.