Job Description

Staff - Non Union

Job Category

Non Union Technicians and Research Assistants

Job Profile

Non Union Salaried - Research Assistant /Technician 3

Job Title

Clinical Research Coordinator

Department

Pioro Laboratory Support Division of Neurology | Department of Medicine | Faculty of Medicine

Compensation Range

$4,567.04 - $5,385.67 CAD Monthly

Posting End Date

July 6, 2026

Note:Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

June 30, 2027

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

The Clinical Research Assistant will provide technical and research support for various functions and duties related to clinical research operations at the UBC Amyotrophic Lateral Sclerosis & Related Disorders (ALSRD) Clinic, including involvement in and support for observational studies and interventional trials.

This position is situated in the Djavad Mowafaghian Centre for Brain Health (DMCBH) – UBC Vancouver campus. Working conditions consist of locked and shared office space with office furnishings and shared supplies.

In addition to areas of the hospital and DMCBH, outpatient study visits take place in clinical offices/exam rooms, and research recording and communication occurs within the research office. Attendance at study progress or research meetings within the hospital or DMCBH is expected. Attendance at clinical research-related professional development training programs or webinars will be strongly encouraged.

Organizational Status
This position reports to the Clinical Research Manager and works in collaboration with the lead Research Coordinator and other research team members. Additional oversight may be provided by the Principal Investigator, Dr. Erik P. Pioro. The role liaises with research study participants, study site staff, UBC/VCH institutional staff, and study sponsor personnel as needed.

Work Performed

Research Coordination & Participant Management

• Coordinates protocol-related activities for single- and multi-site observational studies and clinical trials involving neurodegenerative disorders.
• Oversees participant lifecycle activities, including recruitment, screening, informed consent, enrollment, scheduling, retention, and follow-up.
• Conducts protocol-defined study procedures, assessments, clinical interviews, and physiological measurements in accordance with study requirements.
• Oversees study visits and procedures in accordance with protocols, procedure manuals, ethical standards, and institutional requirements.
• Serves as a resource to study participants and research staff by addressing study-related questions and supporting participant engagement strategies.

Data Collection and Sample Management

• Leads data collection, entry, verification, and management activities across multiple studies, ensuring data quality, integrity, and compliance with study requirements.
• Develops and maintains study databases, tracking systems, logs, and reports to support study operations and monitoring.
• Oversees biospecimen collection, processing, storage, shipment, and inventory management in accordance with protocol and laboratory standards.
• Maintains investigational product processes, including inventory control, dispensing, accountability, reconciliation, temperature monitoring, and audit readiness.
• Identifies and implements process improvements to enhance data quality, operational efficiency, and study workflows.

Regulatory Compliance & Quality Assurance

• Prepares and maintains regulatory and ethics documentation, including REB submissions, amendments, renewals, and essential study files and ensures compliance with study protocols, ICH-GCP guidelines, institutional policies, sponsor requirements, and applicable regulatory standards.
• Reviews, documents, and reports adverse events, protocol deviations, and other study issues, ensuring appropriate follow-up and escalation.
• Supports sponsor monitoring activities, audits, inspections, and quality assurance initiatives through ongoing review and maintenance of study documentation and processes.

Research Operations and Team Support

• Coordinates day-to-day study operations, timelines, communications, and activities among investigators, research staff, and patients/study participants.
• Serves as primary point of contact for sponsors, CROs, and external stakeholders, facilitating communication, issue resolution, and study progress updates.
• Develops and maintains study documentation, templates, standard operating procedures (SOPs), and operational resources to support efficient study delivery.
• Accountable for generating and maintaining study metrics, enrollment reports, and data summaries as needed, to support study monitoring, decision-making, and performance tracking.
• Utilizes electronic data capture (EDC) systems, interactive response technology (IRT) platforms, CTMS platforms, and other digital tools to support efficient study data management and operations.
• Provides cross-project support on other clinical trials and research studies as necessary.
• Provides guidance, mentorship, onboarding, and training support to junior staff, trainees, and research personnel on study procedures and best practices.
• Participates in research team meetings, protocol implementation activities, and quality / process improvement initiatives to support the successful delivery of projects within the ALSRD research program.

Consequence of Error/Judgement
The lead Research Coordinator and Research Manager will rely on the Coordinator to alert them to clinical problems and unexpected events concerning study participants and trial conduct:

• Clinical mistakes, including lack of careful attention to detail and/or monitoring of study participants, may jeopardize participant safety, wellbeing, and/or confidentiality.
• Lack of /delays in study enrollment, inattention to detail, data entry errors, and work not completed according to deadlines and applicable requirements would threaten integrity of the research, loss of time (project delays) and wasted resources, loss of funding and consideration for future invitations to participate in clinical trials, or lead to investigator / site suspension.
• Poor communication skills with patients or study participants would jeopardize their participation, and with sponsors and referring/community physicians would reflect poorly on the reputation of the research group and site PI.

All activities involving study participants are accountable to the Research Manager and the PI.

Decision Making/Accountability

While the work may be of complex nature, tasks are assigned in line with the qualifications and requirements of the role. The Coordinator is expected to be able to independently plan and schedule their own work, in accordance with any timelines or deadlines that may apply.

Supervision Received
This position reports directly to the Clinical Research Manager and may receive additional oversight from the lead Research Coordinator and Principal Investigator. Training for the Coordinator will be provided by senior research team members, including the lead Research Coordinator and/or Research Manager. May collaborate with other research team members. Works under general supervision; receives detailed instructions on the assignment of new duties and thereafter only on new or unusual problems.

Supervision Given
May explain work sequence to others. May supervise junior staff and trainees.

Minimum Qualifications
Completion of a relevant technical program or a university degree in a relevant discipline and a minimum three years of related experience or an equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Certification in current research guidelines and regulations (TCPS2, ICH-GCP, Health Canada Div. 5).
• Prior experience in clinical trial conduct.
• Ability to translate GCP principles into everyday practice and uphold clinical research best practices, SOPs, protocol requirements, ICH-GCP, and applicable regulatory requirements.
• Computer proficiency mandatory, including use of Word, Excel and similar applications.
• Working knowledge of REDCap and other standard EDC systems.
• Experience & working knowledge in the handling and management of biological specimens.
• Training and experience in phlebotomy by venipuncture.
• Sound judgment and discretion in maintaining confidentiality & privacy in the management of patient- and study-related sensitive information.
• Ability to exercise tact, discretion, diplomacy, and empathy.
• Effective interpersonal and communication skills; ability to collaborate with diverse staff, study team members, patients and families.
• Superior verbal communication and writing skills, excellent critical thinking, analytical, reasoning, and organizational skills.
• Ability to exercise judgement and make sound decisions in accordance with broad research objectives.
• Ability to manage multiple tasks and work under pressure to meet deadlines. Ability to effectively prioritize / independently organize workload & work with minimal supervision, both independently and within a team environment, in accordance with project timelines and team goals.
• Availability for some after-hours and weekend work may be required.
• Ability to maintain high standards in quality of work, accuracy, and attention to detail.
• Ability to learn on the job and adapt to evolving team/project needs appropriately, quickly, and effectively.
• Ability to receive and act on constructive feedback.