Job Description

• Coordinate key study activities—from start-up to close-out—by staying organized, responsive, and protocol-focused. 
• Support providers and study representatives as a liaison, helping keep communication clear across the research team and patients. 
• Recruit, screen, and schedule prospective participants using medical records, databases, referrals, and community outreach. 
• Help guide the informed consent process (as delegated and required) and document interactions according to protocol and regulatory standards. 
• Support study visits by collecting medical information, performing or arranging phlebotomy, and preparing/handling labs for shipment and review. 
• Maintain accurate study documentation (source, case report forms, and regulatory files) and keep supplies stocked for protocol needs. 
• Prepare for monitor visits and support ongoing regulatory compliance while protecting patient privacy and confidentiality. 

• High school diploma or equivalent (Bachelor’s degree preferred). 
• Experience in a clinical setting (2–5 years a plus), with comfort working directly with patients. 
• Strong organization, attention to detail, and ability to maintain accurate records and documentation. 
• Clear written and verbal communication skills and the ability to work effectively with providers, sponsors/monitors, and internal teams. 
• Comfort using computers, email, and standard office/clinical systems (EMR and scheduling experience a plus). 
• Commitment to confidentiality and ethical conduct in a clinical research environment (GCP and FDA/OSHA knowledge a plus). 

• You have phlebotomy experience or certification and are comfortable with sample handling/shipping. 
• You have CNA/medical assistant training or similar hands-on clinical education. 
• You enjoy a fast-paced clinic environment, stay calm when priorities change, and take pride in quality documentation.