We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
SummitHealth isseeking a Clinical Quality Coordinator, Licensed Practical Nurse (LPN) to join the Internal Medicine department.
Coordinates compliance with Clinical Quality Requirements required for ACO/PCMH atSummit Healthin conjunction with the Director of Clinical Operations.
Activelyparticipatesin concurrent and retrospective casereviewtoassurethat evidencebasedbest practices are implementedtimelyfor patients.
Tracks complianceofquality measures and provides physician and staff education relating to the externally reported measurements.
Assistsin the planning and implementation of interventions to ensure evidence-based practices are followed (i.e.Preventive Measures for colorectal and breast screening, vaccinations, Disease Management for Diabetes, Hypertension and Hyperlipidemia, and any other identified Gap in care).
Works closely with providers, supportstaffand other members of the organization bydemonstratingeffective communications,teachingand negotiating skills.
Isaccountable for quality assessment and efficient coordinated care.
Coordinates the day-to-day review of patient flow as part of a healthcare team by assisting in planning and implementing care interventions while promoting high quality patient care in a professional, efficient and safe manner.
Directs the team member as neededin order tosupport and maintain high-quality patient care.Leads team huddlesregardingpatient care.
Providesassistancewith referrals to Palliative Medicine and Case Management as well as site specific injection schedules.
Expectedto keep relevant knowledge up-to-date and apply it to everyday practice.
Effectively communicates with all team members to support a cohesive work environment.
Essential Functions and Job Responsibilities:
Based on Dashboard Metrics, reviews each patient's plan of care to ensure that all quality metrics are being met, including those related to Preventive Measures, Disease Management, Gaps in care, medications, diagnostic testing, education, and other areas.
Routinely coordinates interdisciplinary care rounds with physicians, mid-level providers, support staff, case managers, respiratory therapists, pharmacists, dietitians, and otherappropriateSummit Healthpersonnel.
Serve as liaison to physician: Serves as the "point person" who communicates andassistswithunderstanding ofdashboard metrics and opportunities to improve patient care, internal processes andwork flowsto the physicianand alsorounds with physicians to discuss the patient's clinical status and ensure that critical information is shared.
Facilitate quality improvement, including identification and dissemination of best practices: Reviews data and trends from reports generated bySummit Healthtodeterminesystem performance related to patient outcomes and then suggest areas for improvement. For example, review adherence with ACO,NCQAand contractual reporting requirements compared with the EMR.Identifieseducation, workflow,processor documentation/template enhancements. The coordinator meets with RN Clinical Manager, and/or Director of Clinical Operations to discuss individual nurse performance issues and/ordeterminewhether a system-wide performance improvement initiative iswarranted Clinical Coordinator alsoidentifiesbest practices for implementation.
Mentor and coach support staff: Clinical coordinator orients all new clinical staff to ACO, PCMH requirements, provides ongoing mentoring, coaching, and education to all clinical support staff members. They also conduct site-wide training and education related to topics such as Medicare Wellness, Disease Specific Competencies, Emmi,peak flow, Asthma Actionplansand all other department wide performance improvement initiatives.
Communicate with patient/family: to review outlier metrics andassistthe facilitation of scheduling follow-up asappropriate, convey any patient and family concerns to physicians.
Office Visit – Provides routine office visit care, follow up, charting, desktop management, clerical support, care coordination and patient satisfaction as neededin order tomaintain optimal patient care and throughput.
Other – duties as assigned.
GENERAL QUALIFICATION STANDARDS & JOB REQUIREMENTS:
LPN NYS license
BLS certified upon hire
Strong computer skills
Strong organizational skills, able to multitask in fast paced environment
Excellent communicationskills;both written and verbal
Excellent time management skills
Able toidentifyknowledge deficits of staff/physiciansregardingDashboards and Metrics
Ability to prioritize, organize and manage multiple activities with limited supervision
Ability to work both independently and as part of a team
Ability to think critically, motivate staff to meet department quality goals, and work with minimal supervision in a stressful environment
Experience with EMR preferred
Pay Range: $33.99 - $42.50 Hourly
The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/
VillageMD provides high-quality, accessible healthcare services for individuals and communities across the United States, with primary, multi-specialty, and urgent care providers serving patients in traditional clinic settings, in patients’ homes and online appointments. Committed to serving all patients and working with all payers, VillageMD consistently innovates value-based care, bringing integrated applications, population insights and staffing expertise to its owned and affiliate practices, ensuring high-quality care, better patient outcomes and a reduction in the total cost of care. Through Village Medical, Village Medical at Home, Summit Health, CityMD and other practices, VillageMD serves millions of patients throughout their lives, wherever and whenever they need care. Its dedicated workforce of more than 20,000 operates from 700 practice locations in 26 markets.
