Florida Medical Clinic Orlando Health
Position Title: Clinical Practice Supervisor
Department: MDVIP
Status: Full Time - Monday -Friday, 8:00 AM to 5:00 PM.
Location: Tampa FL
The Clinical Practice Supervisor has operational and clinical supervisory responsibility and is responsible for overseeing the daily operations of the clinical staff within the department.
Why is Florida Medical Clinic Orlando Health your best place to work?
- Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.- Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.- Financial & Retirement – Up to 5% employer match on retirement contributions.- Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.- Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance
Essential Functions• The Supervisor focuses on daily operations such as personnel supervision, compliance with organizational policies and procedures,facility management, patient scheduling and business-related reporting and functions.• Participates in the hiring, supervision, work assignments, coaching plans, and disciplinary actions of assigned team members.• Acts as a resource for the service line Assistant Vice President, Director of Operations, and/or Operations Manager.• Collaborates with the service line Clinical Operations Manager or Director of Nursing to ensure clinical quality and standardization.• Manages operations to provide physician clients with the most efficient and cost-effective clinical operation.• Schedule’s staffing to meet changing workload needs.• Identifies training needs for team members and facilitates development opportunities. This includes the evaluation of training,implementation, orientation, and participation of education programs.• Develops, implements, monitors, and evaluates quality assurance activities, ensuring compliance with standards, laws, regulations,and procedures. Recommends new and/or revised policies and procedures to the department.• Able to analyze medical records and documentation and identify problem areas.• Able to collaborate effectively with physicians and administrative staff.• Assist physician(s) with creation of strategies for efficiency and growth of the practice.• Provides management reports to physicians and administration for review, practice planning, practice marketing, and completespractice development.• Proficient in word processing, spreadsheet development, and presentation skills required.• Strong interpersonal, customer service, and supervisory skills required.• Provides department level orientation to new team members to include system software, telephone processes and protocols, officeequipment usage, departmental policies and procedures, customer service expectations, job competencies, and coaching plans.• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state,and local standards.• Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions• Educates and supervises clinical and non-clinical staff.• Provides necessary documentation relating to policies and procedures.• Maintains confidentiality of data and information.• Functions as a member of the medial office management team.• Knowledge of medical practice protocols and standards.• Skilled in documentation of patient care including reviewing for accuracy and completeness.• Other clinical tasks/duties as needed
Education/TrainingHigh school graduate or equivalent.Successful completion of Medical Assistant training from an approved technical school required or above.
Licensure/CertificationMaintains current BLS Healthcare Provider Certification – and maintains current certification by one of the following agencies:• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com)• Certified Clinical Medical Assistant (CCMA) by National Health Career Association (NHA) (www.nhanow.com)• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com) ExperienceTwo (2) years of related experience required.
Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.
Situated in the heart of downtown St. Petersburg, Florida, Orlando Health Bayfront Hospital has served the residents of area communities for more than 110 years. Orlando Health, a not-for-profit healthcare organization headquartered in Central Florida, officially acquired Bayfront Hospital on October 1, 2020. Orlando Health Bayfront Hospital is a 480-bed comprehensive emergency, medical and surgical acute care facility – and home to the only state-accredited Level Two Adult Trauma Center in the St. Petersburg region. As a regional leader in emergency care, our 3 conveniently located emergency rooms are staffed with board-certified physicians and specialty-trained clinical teams who are ready to provide expert emergency care for all ages- 24 hours a day, seven days a week.
With advanced technology and expertise in numerous specialties including heart and vascular, neurosciences, digestive health, maternity care, emergency and trauma care, acute rehabilitation and surgical services, Orlando Health Bayfront Hospital provides a complete continuum of care. The hospital has a 38-bed neurosciences unit with a dedicated neurology team consisting of board-certified neuroscience specialists and physicians with subspecialty expertise in stroke, epilepsy and Parkinson’s disease, and includes a Level IV Epilepsy Center. In partnership with Johns Hopkins All Children’s Hospital, Bayfront Health Baby Place offers full obstetrical services and is a Level III Regional Perinatal Intensive Care Center, one of only 13 in Florida. The Bayfront Health Cardiac Cath Lab, offers more cardiac testing and treatment space than any other provider in the St. Petersburg/Pinellas County area, with ease of access to the cardiac surgical program. The hospital is also home to three residency programs and one fellowship program, providing an exceptional teaching and learning environment to train the healthcare leaders of the future.
