Job Description

Job Responsibilities:

• Works with Clinical Pharmacists, nurses, and medical staff to obtain prior authorizations for medications.
• Assists Pharmacists and medical team in appeals for prior authorizations.
• Communicates with patients, clinicians and medical providers in a clear and concise manner.
• Assists medical team in getting complete medication reconciliation.
• Assists patients with obtaining medication. Confirms ability to afford medication before leaving clinic and assists with financial support if needed.
• Tracks specialty medication including refills, compliance and reporting.
• Teaches, mentors and precepts technician students.
• Coordinates prescription filling with Pharmacy.
• Follows up on adherence issues.
• Works with healthcare team to maximize department ratings including Star measures, PCMH and MTM.
• Serves on committees as needed.
• Performs other duties as assigned or requested.

Education: Current WV Pharmacy technician license required. Must hold current National Certification or equivalent.
Experience: Minimum 2 years' experience in clinical patient care management preferred. Specialty medication experience preferred. Clinical Pharmacy experience preferred

Internal applicants must call HR at ext. 11653 to determine eligibility before applying.