Job Description

Employment Type:

Full time

Shift:

The patient navigator will work with the whole-patient care through intensive case management. Patient Navigator will work one-on-one with clients to encourage continued commitment and adherence to medical treatment, access to social services, improved communication, and prompt re-engagement in care.

Purpose:

The patient navigator will work with the whole-patient care through intensive case management. Patient Navigator will work one-on-one with clients to encourage continued commitment and adherence to medical treatment, access to social services, improved communication, and prompt re-engagement in care.

What you will do:

* Plans and implements programs to meet the needs of the Community Health and Well-Being department.

* Collaborates with physicians/APRNs, hospital staff, financial services on developing policies and procedures for the care of the patient.

* Facilitates patient in applying for financial assistance.

* Facilitates linkages to most appropriate site of care to ensure necessary treatment/intervention/care.

* Coordinates and facilitates treatment objectives for the patient.

* Develops informational and educational materials for this patient population.

* Assists in meeting the informational needs of each patient s primary medical staff and colleagues of Holy Cross Hospital and HealthPlex and acts as a resource for both.

* Serves as a liaison to services and resources within the hospital and the community.

* Responds to and provides community education presentations.

* Proactively educates community-based medical providers of services available.

* May serve as a facilitator of selected support groups.

* Provides assistance to patient and family to fill out appropriate financial eligibility applications and filing for financial assistance. Works with the Holy Cross and System Office Financial Assistance program.

* Develops and maintains a written plan of intervention for patients with a new cancer diagnosis.

* Works collaboratively with physicians/APRNs and the oncology care team members.

* Communicates patient care plans to primary care physicians/APRNs and obtains consensus for participation in this service.

* Advocates for the use of the Bienes Cancer Center services in the next phase treatment plan and provides linkage of those services.

* Provides emotional support and education to the patient (and family) during each phase of treatment up to and including follow up treatments and monitoring.

**RNs with oncology experience not required but preferred for this role

Additional job description requirements

* Tracks and coordinates care for patients with new malignant diagnosis.

* Tracks time from diagnosis to multidisciplinary evaluation by medical oncology and surgical oncology.

* Develops relationship with American Cancer Society, South Florida Cancer Care,

Florida Breast Foundation, Komen Foundation, Gilda’s Club and other cancer related support and funding services and other patient support groups.

* Participates in Cancer Center and Breast Cancer quarterly meetings and provides CHWB outreach report inclusive of educational events and statistics.

* Participates in multi-disciplinary oncology patient conferences when patient cases are being reviewed.

* Tracks compliance with the NCCN guidelines, treatment and surveillance.

* Respects and maintains confidentiality of patient, staff and privileged hospital information.

Position Highlights and Benefits

• Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance
• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities

• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions

Ministry/Facility Information:

• Holy Cross Hospital in Fort Lauderdale, Florida is a full-service, non-profit Catholic hospital, sponsored by the Sisters of Mercy and a member of Trinity Health.
• We are committed to providing compassionate and holistic person-centered care.
• We are the only Catholic hospital in Broward and Palm Beach counties and are not for profit. We are part of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Together, we serve people and communities in 21 states from coast to coast, providing nearly 2.8 million visits annually.
• Comprehensive benefits that start on your first day of work
• Retirement savings program with employer matching
  

Legal Info

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.